Michael Craft Email & Phone Number

Northbrook, IL, US

New York, NY, US

Chicago, Illinois, US

Chicago, IL, US

• Key responsibilities:
• Coordinating development efforts for the Marlboro.com website with on and off-shore teams, managing the workload of up to 15+ resources, along with outside suppliers integrating with all Marlboro.com systems
• Act as primary liaison between development teams and Account, Creative and Client team members. Ensuring that developers are able to focus on work while issues are mitigated and necessary items are brought to their.
• Coordination of Defect Resolution with QA and Development Teams
• Creation and maintenance of Technical project plans, including acting as front door for any blockers, issues or risks to these approved project plans
• Act as lead for all deployment activities to the Production Website, including planning scheduled releases as well as Emergency break fixes

Chicago, IL, US

• Serve as liaison between the Engineering teams and Marketing, National Sales, Deal Operations and Development Experience teams (Site Personalization, Optimization and Specialized Projects)
• Use Project Management tools such as MS Project, Omniplan, Basecamp and Smartsheet to manage projects and keep individuals and teams updated.
• Launch products such as Camp Groupon, Groupon Press Site, Technical Recruiting site, Epic Deals and manage Engineering aspects of Groupon Occasions channel
• Managing Production Operations and E-mail calendars within the Engineering department and assisting with triage and resolution of any site issues associated to this work.
• Act as a SME in knowledge of site functionality, deal workflow and site marketing and merchandising. Entails always being on call to answer questions from analysts to Senior Vice Presidents.
• Work with CTO and SVP of Engineering to develop and refine weekly business reporting tools, ensuring product is high quality in presentations to entire Executive team.

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