Michael Crowder Email & Phone Number

Carolinas

Highly accomplished Sales Executive managing large terriroties creating and delivering value for my clients in the Cloud, Mobile and Analytics business process. Award winning Sales executive that drives brand loyalty and customer satisification.Helping clients drive new revenue from analytics and Business Intelligence Quota exceeding Sales Rep managing accounts in the Carolinas, selling mobile/cloud and analytic enterprise solutions. Exceeded Quota last three years ( 2015 Quota 16M, Sold 19.8M) Lead Team reps selling the largest deals and delivering value by helping clients incease sales and customer satisification

Pre Sales Technical Specialist:Assisted sales in Service Management and Tivoli Automation presales engagements in the Mid Atlantic generating significant software revenue and opportunity Identification.• Tivoli Automation Lead in several major financial clients• Managed PoC’s taking full ownership of the technical relationship Tivoli Automation, IT Financial and Asset Management portfolio.• Define Architectures and integrating multiple customer System Management products into single Tivoli Systems Management solutions Tivoli accounts. Engaging with Sales leaders on regular cadence calls looking at Territory Plan, Opportunities, Win Plans, Pipeline and Pipeline activities, Opportunity Identification, etc• Responsible for account planning with the wider IBM account team• Ownership and leadership in significant sales situations or significant customer problem situations• Sharing IBM software strategy, product updates, events etc. with my account.

Managed virtual global program for developing and executing a web-based sales tool to provide price quotes for telecommunications services with the objective of delivering sales of data and data center equipment. Defined software requirements and managed lifecycle application with budget of $500K and ten reports. Collaborated with senior web developer, product line managers, marketing account executive, and e-biz customer representative to create sales proposals, documentation, and engineering support.Accountable for accuracy of quote and calibration tools used in pre-sales process.Key contributions:Increased data sales 20% to $40M monthly by streamlining web-based tool and improving sales and engineering processes.Drove annual sales volume for data and multi-product lines to near $1B in quotes generated from web-based tools. Designed interface to quote multiple portfolios together on web-based tool. Linked desktop and web-based applications together as one application.Ensured business requirements were met by planning, developing, and conducting functional reviews of software and business architecture.

Leading provider of telecommunications technologies, networking, and voice data services with $4 billion sales and 25K employees.Promoted through increasingly responsible positions during a period of accelerated growth and global expansion.

Directed production of requirement documents for monthly software change controls. Reviewed engineering product change and possible effects on price quotation tools. Assisted with creation of test documentation for software changes. Supervised team of engineers engaged in developing program models to enhance sales process. Created Integrated Project Team (IPT) involving peers in software development, product management, and marketing to review sales models and future product introductions.Increased and sustained revenue growth through creative initiatives based on process analysis:Boosted volume of price quotes and quotation revenue 25% YOY by aligning quotation process with product availability.Reduced product portfolio by 5% and quarterly inventory costs $100K through statistical analysis of quotation history. Gained 10 to 20 new accounts monthly and increased account retention through process standardization and alignment of product and quotation rollouts. Quotation tool quality increased 50%.

Key player in aggressive creation and launch of innovative software solutions: Developed methods of introducing products 25% faster and collection of revenues two to three weeks sooner than before by implementing IPT initiatives. Revenues increased from $50K to $150K with each new release.Achieved faster order turnaround by a 40% decrease in volume of orders requiring manual intervention as a result of aligning and automating quotation process. Shortened software development cycle by two weeks enabling faster introduction of new products and 15% improvement in accuracy of orders.; Served in business analyst role related to production. Managed production control team accountable for daily run rates and meeting forecasted production rates.Key contributions:Accelerated 30% increase in manufacturing process cycle time and eliminated one week of inventory ($500K) annually through introduction of warehouse management software program that aligned three different facilities into one software system.Accomplished three days of run rate improvements and saved $250K quarterly by team management of three facilities.Increased cycle time 15% and saved $100K in inventory costs monthly by moving production from manual process to software-based production control.