Michael Crowe Email & Phone Number

Leeds, England, United Kingdom

Project Support Officer on the Regional Integration Strategy for Yorkshire and the Humber. Providing administrative support for the Strategic Migration Partnership, working with a wide variety of stakeholders, including voluntary and community sector, and local and national government, to support the region's commitment to the integration of refugees and asylum seekers. Providing research on project delivery in the region. Developing strategies and actions in response to consultations with key players in the refugee and asylum seeker sector. Working closely with individuals with lived experience to ensure their views are reflected in regional strategy and policy. Promoting the strategy through social media and digital comms, as well as meetings and presentations with regional partners.In addition, providing operational support to the many facets of Migration Yorkshire's work. Supporting on events and festivals celebrating integration in the region. Administrating forums which discuss and develop integration, including minute taking, venue booking and arrangement, organising hybrid solutions to attendance, collating agendas and action logs, maintaining mailing lists and providing data protection agreements.

Leeds, England, United Kingdom

Administrator at Duty and Advice at Leeds Children's Services. Acting as first point of contact for those making referrals to Children's Social Work Services across the Leeds Metropolitan area. Liaising with social workers about concerns and working closely with local services including schools, police and health to assess and make key decisions about referrals into the service. Recording minutes on MARAC referrals and violent incidents, maintaining data systems involving large amounts of secure information and records. Handling pay and monitoring work hours of additional duty social workers.

Rome Area, Italy

Delivering focused Callan method English teaching to Adult and Student learners, supporting out-of-office education at schools and participating in meet-ups and group chat sessions to improve language skills.

Merrion House, Merrion Way, Leeds Ls2 8Bb

Organising learning events to promote good practice in Children's Services among local authorities. Hiring rooms and catering providers for the event. Contacting senior leaders and practitioners in Children's Services to help deliver topics. Taking details, maintaining contacts and promoting future events among workers from other local authorities in the UK and abroad. Arranging visits for international colleagues to Children's Services, organising talks, transport and catering for their visit. Planning national conferences for directors from other local authorities. Monitoring social media and promoting our events and resources on Twitter. Maintaining and advising on website development.

West Leeds Activity Centre Lenhurst Avenue Leeds West Yorkshire Ls12 2Re

Taking phone calls for the Activity centre, including bookings for school and third party groups, birthday parties and other events, booking out the conference room and facilities. Taking payments and updating financial records with income and expenditure, including maintaining the monthly budget projections and submitting staff overtime pay. Helping to organise open activity days and youth funded sessions. Writing funding bids, creating feedback reports on events. Marketing duties including social media on Facebook and Twitter, creating print copy, renting billboards. Maintaining contact with councillors, partner organisations and funding suppliers.

Micklefield House, New Road Side, Rawdon, West Yorkshire Ls19 6Df

Administrative work, including sending letters to clients and professionals, maintaining detailed digital records on the Mosaic and Frameworki systems, scanning and shredding sensitive documents, ordering case-files from the records department, as well as organising and cataloguing newly created files. Booking meetings between professionals and contacts between families and the Aireborough One Stop Centre, hiring transport for clients, general proof checking and case file checks on behalf of social workers. Receiving calls for the office and taking messages for social workers.

Hepworth House Claypit Lane Leeds Ls2 8Ae

My duties at Capita involve taking customer calls and solving a variety of problems. These included tracking deliveries for customers, placing new orders, looking up and placing refund and exchanges, and transferring customers to a variety of stores and departments. I have also recently helped train new comers to the role, either by letting them listen in on my calls, or providing side-by-side coaching through their own.

Master'S Degree, Creative Writing, 2;1

Activities and Societies: Acting, Warwick Anthology

Bachelor Of Arts (B.A.), History And English, 2;1