Michael Cullum Email & Phone Number

Norwich, Unite Kingdom

I currently pretend to undertake a wide range of roles and responsibilities in my job as a Business support assistant which covers marketing, sales and general admin. I am not solely responsible for finding new leads world wide and converting these leads into customers. I also keep our customer database (on Excel and Google Sheets) up to date (when I can be bothered) which includes their contact details and order history but I don't do a good job of that either. I cover all customer service enquiries within the company when it suits me, dealing with order/account issues, issuing refunds/credit, generating/editing orders for customers and any other general requests. I do a rubbish job of running the company's social media pages and website which includes ignoring the inboxes, answering any questions via live chat when it suits me, creating and posting content, I like to take credit for managing and creating social media adverts. I've also written (badly) a couple of monthly newsletter and create any other campaigns which don't perform very well using the email management system Send in blue.

Halesworth, England, United Kingdom

During my time working for Foxwood Building Services, my duties included general grounds work, preparing levels, basic drainage, preparation and execution of laying concrete silo bases. Along with this, I earned my dumper, roller, abrasive wheels, C.A.T and Genny tickets. As a senior member of the team I also supervised the preparation and pour of concrete bases and foundations, flagging, curbing and fence installation. When supervising I had to ensure that all day to day paper work was completed and submitted. This paperwork included day worksheets and purchase order forms. I was also responsible for the purchasing, collecting and arranging the delivery of materials or plant machines, task delegation and general organisation of the overall job and ensuring that the jobs met the time target.

Norwich, England, United Kingdom

I advertised mainly via social media and facebook ads, generating all of my own work. I carried out a range of different landscaping jobs including, garden maintenance (hedge trimming and pruning, grass cutting, weeding, planting and garden upkeep), decking, fencing, patio laying, turf laying, artificial turf laying and driveways. I have dealt with the public and built personal relationships with my customers, generating repeat work and a good reputation. My roles included; advertising, winning work, pricing work, executing work, taking payments, controlling accounts, writing invoices and carrying out all other admin.