Michael Curbeam Email & Phone Number

Clarksburg, Md

The Hardware/Network Technician’s role is to support the stable operation of the in-house computer network and maintain in-house technology equipment and IT assets. This includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime. This also includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance. The person will also diagnose, resolve, and document hardware and software and network problems in a timely and accurate fashion, and provide end user training and support where required.

Columbia, Md

Providing 24/7 site support management for premium satellite data-center located in Columbia, MD 〓 Assist with leveraging a partnership resource matrixed structure to ensure the managed satellite data-center including the critical infrastructure and technology hardware remain operational 24x7〓 Provide operational governance oversight for each functional component (voice, data, network, security) within the managed data-centers 〓 Provide support for problem root cause analysis, correction and prevention〓 Direct event recovery teams through expedited informed decisions to minimize production impact Standards, Policies and Guideline Enforcement〓 Ensure all activities taking place within the Data Center meet or exceed established Standards〓 Actively participate in all projects effecting Critical Spaces〓 Ensure linkage between the team and our core business partners and vendors〓 Provide the disciplines required to ensure enhancements have no impact to the production IT environment〓 Assess functionality of all security equipment regularly〓 Develop and maintain site specific IPF access policies and procedures〓 Ensure access authentication process is sufficient for site classification〓 Ensure access authentication process is sufficient for site classification〓 Manage space in accordance with the strategic plan. This will be in conjunction with DCM engineering〓 Ensure all site environmental systems conform to standards〓 Ensure all critical environmental systems are proactively monitored〓 Ensure procedures are in place to act timely on events to prevent service disruption〓 Schedule and perform Media Sweeps and complete associated documentation〓 Audit Readiness- Prepare and partner for current and future audits〓 Lead or perform support for technology hardware break fix, cabling, vendor mgmt., racking & stacking servers, zone build out projects, Service life extension projects, server decommissioning, etc.

Columbia, Maryland

 Request for servicing devices supported by another vendor.  Server Reboots, Checking lights, displays and alarms Inventory Management Connect and disconnect cables at the server only Receipt of equipment, sign in, unpacking and disposing of shipping material Escort service for other vendors at the Columbia location. Decommission devices as needed(single devices only) IMAC upgrades, downgrades (scheduled work) Tape backup changing for Neo8000 and Neo2000units. (1-2 hours each day) IMAC,HP and SUN de-installation, un-racking, cleanup (scheduled work) IMAC, HP and SUN installations, moves, rack and stack, cable management (scheduled work)

Monrovia, Maryland

 Provided 24/7 365 tier one data center operations for Army Knowledge Online (AKO/DKO) Performed monitoring of data center servers (SUN and Dell), networks (Windows NT, WIN7 and UNIX based), communications circuits and facility infrastructure to maintain operability of mission critical systems. Supported third-party maintenance and repairs using best of breed desktop tools and data centric reporting tools  Utilized BMC Remedy to report hardware and facility problems and to generate work service request Used IBM Tivoli Integrated Portal and Tivoli Enterprise Portal to monitor server, network equipment and circuits. Assisted network and systems administrators with troubleshooting hardware and communications problems primarily at the physical layer Provided input for implementation techniques, emergency procedures and tools for the most efficient solution to data center problems Provided proficiency training for incoming personnel and writing/executing SOP Consistently relied upon for the physical implementation of tech refresh projects (decommission of old servers, racking new servers and cabling CAT5/Fiber from switch to server), with little to know down time Supported the security team by enforcing security policies and standards by checking all incoming customers and visitors alike by reviewing ID and Security Database and making sure they are identical. Each customer/visitor would be logged into Daily Log and logged out on departure. They would be given a badge according to security level Familiar with facility equipment to include chillers, CRAC Units, generators and UPS

Norfolk, Virginia Area

 Delegated Management work assignments, supervised, counseled and evaluated the performance of 42 personnel Developed, updated and implemented Standard Operating Procedures and trained personnel in quality control of information systems Recommended changes to Senior Management for operational procedures Coordinated training program for the entire Automated Data Processing division, which resulted in 100% advancement to the next pay grade  Mentored 40 + personnel in personal and professional development Managed a 36 gigabyte NTCSS II (UNIX HpUx 10.20 platform) system in support of a multi-million dollar supply and aviation inventory and personnel records for over 2,000 users with minimal down time Reduced the Organizational Maintenance Management System Database (UNIX HpUx 10.20 platform) memory from a threshold of 85% to 65% averting a system crash Developed user orientation and training for 10 administrators Assisted the Commander Naval Air Atlantic Team with upgrading the Naval Tactical Command Support System II and Master Update Program, making the system better prepared for disaster recovery and more user friendly Administered nightly archive of 8 Windows NT and 4 UNIX servers utilizing Veritas/Backup.exe 7.3 software. Supervised weekly maintenance on 8 Windows NT and 4 UNIX servers to ensure proper functionality of each. Managed 2 Microsoft Exchange 5.5 servers with numerous site connectors and the creation of over 5,000 mailboxes and 1,000 distribution lists