As IT Operations Manager, I am responsible for the Data, Application and Desktop Support Teams.* Ensure all technology is up and available at all times by taking proactive measures.* Developed incident management procedures and policies across all major applications to scale our efforts and easily transition new hires.* Designed and directed the development of internally developed light weight data quality application with direct integration with our incident manage system.* Annual check ins with senior leadership to provide insight to business risks relative to the data stored and disseminated from our Data Warehouse.* Illustrated vast improvements in data management and data quality since leading the team. Building reasonable controls from point of load to extraction.* Directed testing effort for enterprise data warehouse migration to Snowflake cloud environment in AWS.* Manage relationships with data and service providers discussing change management, incident management and scorecard metrics relative to other providers.

I lead a team of Data Analysts at Hartford Funds with a focus on Data Quality and Data Governance.* As the Data Quality lead my job was to build a Data Quality program from the ground up. * Designed a scalable application that could validate all information fed into our Data Warehouse.* Oversee the development of all controls that ensures timelines, completeness and consistency of data across multiple source providers.* Responsible for meeting with source providers to ensure controls seemed sufficient. Areas of improvement required follow up.* Oversee the data quality alerts and ensuring all invalid data gets remediated in a timely manner.* Responsible for reporting data quality incidents to Senior Leadership on a monthly basis.* On the committee that defined our Data Governance program, as of which, I’m the responsible party for carrying out and ensuring all data owners are made aware of environmental incidents and procedural improvements.* Manage incident communication for the organization. Ensuring impacted department leads are made aware of business risks or reporting delays due to invalid data or data dependency delays.

As a business consultant, I specialize with working with the ETL and BI teams to deliver BI solutions for the business users.Developed various reporting solutions that have helped create efficiencies in Product, Distribution, Finance, Accounting and Treasury.Contributed to the design of various ETL and BI solutions into our Data WarehouseDeveloped a training program on Microsoft Excel - Hold a series of internal classes for employees - Developed training curriculum and materials for employees to reference. - Created training videos on various features and tied them into our industry.IT representative of the Engagement Committee. We put together a series of events throughout the year to bring employees together and contribute in the community.Stood up Master Data Services for business users to manage reference data that will be reflected in the data warehouse.

Create roadmap for our Business Intelligence product offerings.Collaborate with Marketing and Sales to help draw traffic to our website and generate leads.Manage implementation activities to ensure scope, quality, timelines and budgets are met.Review business and technical requirements to ensure an agreed scope to proposed solution and developers have unquestionable understanding of expected deliverables and timelines.Meet with qualified prospects to demonstrate how our product offerings will resolve the prospects internal struggles.Identify, recommend and lead the adoption of best practices surrounding BI development, data management and administration.Train clients on delivered solution, demonstrate features and functionality to help users maximize the potential of our products.Participate in recruiting, resource management and project staffing activities.

Manage implementation activities to ensure scope, quality, timelines and budgets are met.Meet with clients to gather business and technical requirements to ensure an agreed scope to proposed solution and developers have unquestionable understanding of expected deliverables and timelines.Meet with qualified prospects to demonstrate how our product offerings will resolve the prospects internal struggles.Identify, recommend and lead the adoption of best practices surrounding BI development, data management and administration.Train clients on delivered solution, demonstrate features and functionality to help users maximize the potential of our products.Participated in recruiting, resource management and project staffing activities.

Developed data warehouse solutions for organizations in the AEC, Legal, Manufacturing and Insurance verticals.Developed profitability, budgeting and forecasting and financial OLAP models Architected and documented P&L budgeting and financial reporting OLAP models. Reduced labor hours by 50%.Developed and integrated SSRS Reporting into DELTEK Vision ERP system.Presented “Closing the Gap in Budgeting and Forecasting” at the DELTEK Conference in Nashville in 2012.Held a lecture at the DELTEK Conference in Dallas in 2013 covering Budgeting and Forecasting best practices in AEC.Designed dynamic Excel reporting using proprietary API with company’s OLAP platform and VB. Designed dynamic Excel reporting using Power BI.Trained clients on delivered solution, demonstrate features and functionality to help users maximize the potential of our products.Designed, developed and standardized business and technical requirement documents.

Participated in design and development of premium budgeting process.Participated in development of premium data warehouse.Participated in design of loss data warehouse.Responsible for developing, troubleshooting and optimizing new and existing reports for any ad-hoc and on-going requests by the Accounting and Actuarial departments. Interact with Accounting and Actuarial management to establish and clarify any requirements and report specifications.Provide my own creative analysis to enhance the report owner’s perspective by using a combination of available information, tool functionality and business knowledge.Train internal report owners, including how to run/modify existing reports and build basic reports using available data elements.Responsible for supporting data and information needs of the Actuarial and Accounting departments.