Supported the Innovation Ecosystem within Veterans Health Administration (VHA)Supported the execution and development of innovative best practices, processes, and procedures that focus on new and emerging healthcare solutions and technologies through a range of communications, program management, and transformation support service disciplines Supported the VA Biofabrication Community of Science in all strategic and communication initiatives, including driving the execution of the first-ever VA Biofabrication Symposium, its continuing monthly speaker series, the creation and development of all communication initiatives, and creating an enterprise-wide community of science to unite all research efforts regarding biofabrication within VA Supported the development and execution of strategic communication language (official reports, informational and communications documents), and strategic planning related to VHA Innovators Network (iNET) Supported iNET’s Spark-Seed-Spread Innovation Investment and Accelerator Program throughout its entire lifecycle including developing communication materials, building and improving procedures to ensure the smooth execution of the program’s activities, and working with clients and stakeholders to ensure the highest quality of service

Supported the Computer/Electronic Accommodations Program (CAP) within the Department of Defense (DoD) Directed CAP’s Outreach team in managing CAP’s website, newsletter, social media brand, webinar and online training script development, event logistics, and general engagement with federal partner agencies and DoD componentsIdentified and analyzed appropriate metrics regarding CAP’s website, online trainings, webinars, customer feedback surveys, and social media to make recommendations to government clients on how to improve processes and content accordingly – leading to tangible improvements in CAP’s business processes and CAP’s social media footprintResearched and tracked new trends and best practices across the disability field and social media for ways to continually improve CAP and expand its audience Served by appointment as a Records Liaison for CAP and as an alternate Records Liaison for the Defense Personnel & Family Support Office (DPFSO)

Served as the custodian on 2,828 reasonable accommodation requests from November 2017 to April 2019Served as the lead for Needs Assessments on the CAP Assessment Team for all disability categories and initiatives, gaining knowledge and familiarity with DoD disability and technology programs, policies, EEO Laws, and the working relationships of CAPProvided customer service within all facets of the CAP’s Technology and Evaluation Center in the Pentagon (CAPTEC)Researched and identified new technologies and systems that CAP could potentially provide to its customers

Aided the research projects of Dr. Jari Eloranta focusing on international trade in the 18th and 19th century, including collaborating on the published works: Comparing Japanese and Finnish Economies and Societies – Longitudinal Perspectives, and ‘Early Modern Trade Flows between Smaller States: The Portuguese-Swedish trade in the 18th century as an example’ Researched, developed, and presented ‘Reality and Rhetoric on the High Seas: Neutrality in the Late 18th Century’ at the 2015 Appalachian Spring Conference in World History and Economics, which compared the rhetoric of the early American government with the available historic shipping data regarding concepts of “neutrality” and how much this was the reality for the early American economyWorked with Dr. Judkin Browning in teaching a His 1100 World Empires course to 100 students of varying academic backgroundsSupported Dr. Browning in ensuring a productive course through providing support in grading, creating assignments, and mentoring students