Michael Cutillo Email & Phone Number

New York, NY, US

Holmdel, New Jersey, United States

I am responsible for implementing iCIMS talent management products in customer facing engagements. I I support and facilitate conversations to define business processes, manage implementation meetings, train users, facilitate change management within the customer organizations and provide technical implementation consulting and project management.

• Exceptional, collaborative thought leader with a proven track record of building captivating digital B2B/B2C experiences across multiple channels supporting internal and external customers, business groups, marketing.
• Internet of Things (IoT)
• Mobile / Digital Strategy
• Customer Journey Strategy
• Forecasting / Benchmarking
• Gap Analysis / Roadmap

Freehold, New Jersey

• 2013-2015 New Store Opening Lead (Training), US and International
• Accountable for training multiple new stores for Microsoft Retail, on a national/international scale including flagship stores
• Designed and delivered the first New Store Opening training program(s) for the Microsoft Stores in Beijing, Shanghai and Nanjing, China
• Demonstrated strong leadership and organizational skills, delivering effective management of communication between multiple support teams across various departments
• Promoted the use of Microsoft products and services through presentations, user demonstrations, recorded demonstrations, and the creation of sample projects
• Delivered performance management, devising and setting Key Performance Indicators and provided ongoing training and development to ensure fulfillment of business objectives

Howell