Michael Cutmore Email & Phone Number

As the Head of Commercial Operations at Arc Legal Group, I help oversee the delivery of high-quality legal expenses insurance and claims management services to a diverse range of clients. With over 20 years of claims claims experience, I have developed a strong expertise in handling complex and sensitive cases, while ensuring compliance, efficiency, and customer satisfaction.I am passionate about applying strategic thinking and innovation. In my previous roles as the Head of Special Risks , I contributed to the development and implementation of new processes, and systems that improved the profitability, retention, and reputation of the company. I also partnered with internal and external stakeholders to foster collaboration, trust, and value creation.