▪ Built and maintained strong customer relationships to meet and exceed sales goals.▪ Frequently met with clients, serving as the contact between client and creative team.▪ Discussed strategy with clients and helped develop advertising campaigns.▪ Presented creative proposals to clients for approval, while making sure all components are in line with the brand.▪ Developed and managed budgets for multiple accounts.▪ Applied consultative sales approach to uncover sales goals and opportunities.▪ Tracked advertising and provided ROI for customers and the company.

▪ Planned and executed all digital advertising including SEO/SEM, database marketing, paid social media, and display advertising campaigns.▪ Measured and reported performance of all digital marketing campaigns and assessed against goals (ROI and KPIs) on dashboard reporting.▪ Identified trends and insights and optimized spend and performance based on the insights.▪ Utilized strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.▪ Managed relationship with digital agency partner and ensured goals are in line with paid digital media plans.▪ Assisted in generating and providing detailed campaign performance reports to internal stakeholders that provide insights and recommendations for next steps.

- Managed all 18 (Acura, Alfa Romeo, Buick GMC, Chevrolet, Chrysler, Dodge, Fiat, Ford, Honda, Hyundai, Jeep, Kia, Mazda, Mitsubishi, Ram, Jayco RV, Subaru and Volkswagen) car brands while maintaining high expertise & knowledge of all manufacturer programs and initiatives.- Planned and coordinated all production wants & needs while making sure all 40 clients have everything they need daily, weekly and monthly.- Built and maintained strong relationships to meet and exceed clients’ goals and objectives.- Implemented a new efficient way to prevent mistakes & save time to facilitate real time information sharing.- Built & organized a total of 32 budgets while keeping track of 42 different media buys for each client on a monthly basis.- Ordered media buys & sent orders through Strata while confirming from all reps.- Used a high sense of creativity while understanding how consumers in specific markets think.

- Planned, implemented and executed all marketing tactics in the pet industry such as advertising, social media, promotions, public relations, events, CRM, website management and email campaigns.- Researched all marketing techniques and used innovative marketing strategies to build the Bass Pet Resort & Spa brand which made them the leaders in the pet industry in the Kissimmee, FL area.- Thought critically and found a new and improved way to push customer reviews which created an easier way to communicate with clients through SMS which led to positive marketing results.- Reached out to local non profits to help make a difference and raised funds for their organizations which created special relationships in the pet industry.- Ran monthly events at the facility to bring in new and existing clients, created a positive and trustworthy atmosphere which led to customers coming back and trying out other pet services in the business.- Developed a marketing strategy which engaged clients and new customers to communicate through all social media networks.

- Displayed leadership qualities and led all marketing, promotions, events, contests, sales building and brand building opportunities to help build presence of the Italio brand.- Implemented local and national marketing projects to help drive sales and created brand recognition on a local store level.- Trained & managed all general managers in marketing while maintaining a culture of marketing in all restaurant locations.- Thought critically and strategically on which direction the company should go; reached out to sports organizations and created sponsorship opportunities.- Contacted businesses, schools, non-profit organizations and youth sports programs; set up fundraisers and ½ off days and drove traffic into the restaurant.- Consistently took pictures to help build the social media presence on all social media platforms through Facebook, Twitter & Instagram on a daily basis. - Made long lasting relationships and partnerships which created cross promotion opportunities and made the Italio brand travel quickly through word of mouth.

- Managed and coordinated all marketing, advertising, promotions and events.- Contacted customers through phone, email & Facebook to encourage additional sales, maintained customer relationships and ensured customer satisfaction. - Consistently updated marketing content such as website material, social media, HTML emails and designed banner ads, posters, flyers, brochures and other collateral material.- Researched, collected information and provided ideas to bring more people in the dealership.

- Managed a project to create marketing strategies to promote the new nine hole golf course.- Created marketing materials and helped with the new rates for the new nine hole course; wrote content, used photographs from the Facebook page and laid out brochure pages.- Created a direct marketing mailer to new local homeowners that included a letter, flyer, and coupons.