Enhancing our guest experiences through service standards and showroom excellence.Daily store walks with team members to ensure impeccable store standards are envisioned by all.Focused on weekly company targets and trading plans with appropriate ordering ahead of time.Recruitment and training, team and junior management reviews and monthly Rota.Maintaining strict health and safety compliance across the store.Stock investigations, Shrinkage Control and Pricing Integrity checks.Loading with company buyers and reps regarding current and future merchandising

Responsible for controlling, monitoring labour, gp and all other budgeted lines at the flagship midlands site Leicester Highcross.Performing periodic reviews with over 50 team members, setting clear objectives and goals to develop team members with their own KPI's.Maintaining excellent health and safety standards.Performing risk assessments of the business periodically.Implement and monitor marketing ideas as with business, development and action plans reflecting the P&L.Manager Trainer, training new managers for the region in all aspects of the business.Staff recruitment and training.Creating and compiling regional reports on a weekly and monthly basis including workshops for other managers for improving understandings.

Responsible for TRG's 2nd built flagship site with an average turnover of £1.2m.Performing operational, financial and health & safety audits in line with company procedures.Staff recruitment, training, coaching and performance management of up to 35 team members.Controlling labour costs, stock ordering, GP, P&L accounts, managing budgets and forecasting and key marketing strategies.

At the forefront of a 160 cover Spanish restaurant and bar franchise concept launching into the UK.Assisting in the setting up of the site ready for its launch in only a few days, including creating drinks menus, training, ordering, payroll and labour.Setting up of paperwork to comply with current health & safety regulations.

Cover/holding manager for various locations.

Assisted in the running of the £2.5m Observatory Beefeater Restaurant and Premier Inn with 50+ Employees.Day to day running of the restaurant and hotel including staff training, ordering, food preparation, team meetings and P & L accountability.

Assisted in the running of a £1.2m, cocktail bar and kitchen.Ensuring all controllable costs were in line to budget.Staff recruitment, coaching, training and performance managing of over 30 team members.

Started as a temp going wherever I was required, doing whatever was required.Eventually working up to a Coordinator for the agency looking after over 150+ other agency employees working at the Samworth Bakery Factory in Beaumont Leys, Leicester.