Michael D. Hines, Ma Email and Phone Number
Trusted servant leader, change catalyst, and business partner with a reputation for quickly building deep and meaningful relationships across levels. Collaborate with C-Suite executives, moving from careful to thoughtful conversations that strengthen culture and people experiences in alignment with the company’s mission and values, human resources business plan, talent agenda, and leadership / Board commitments. Lead high-performing teams in making significant organizational impact, improving company performance, productivity, and profit by balancing people and business needs. Areas of expertise include: People Strategist: Partner with executive leadership teams, reviewing business strategies / priorities and aligning people resources for successful execution. DEIAB | Culture | Employee Advocate: Deep subject matter expert, diagnosing / improving employee experiences / engagement and employing storytelling to inspire, influence, and coach leaders on transforming work environments into diverse, inclusive, equitable, and accessible cultures of talent / belonging. Reputation / Brand Management Leader: Lead challenging, complex, enterprise-wide initiatives that enhance business outcomes, organizational compliance, leadership capability, promote positive labor relations, and reduce company financial / risk portfolio.
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President And Chief Executive OfficerThrive & Land Consulting (Tlc), Inc.Chapel Hill, Nc, Us
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President & Chief Executive OfficerThrive & Land Consulting (Tlc), Inc. May 2024 - PresentCary, North Carolina, United StatesOwner of a unique, HR consulting practice focused on: 1) Helping people, companies and non-profits create thriving workplaces and 2) Building thriving, affordable and sustainable communities of home stabilization through the acquisition of undeveloped land. Mission-driven purpose includes: Reacting to internal/external environmental changes related to company merger/land acquisitions, new employment/housing laws, organizational/land development, mission and value alignment, company/community growth, building leadership/home building teams and developing, “scooping up” and retaining critical talent. Building HR framework focused on people, processes, performance and productivity resulting in policies, practices and systems that foster uniqueness, contribution, differentiation and position the company as employer of choice. Keeping people happy through programs and places that nurture, promote satisfaction, positive engagement and inclusive learning cultures. Coaching on how to inspire, influence, and motivate individuals and diverse work groups to create safe landing spaces. Helping people live their purpose and passion in a place of stability.
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Interim Chief Human Resources Officer (Fractional Role)Advance Community Health Apr 2024 - PresentRaleigh, North Carolina, United StatesAs executive management team member, partner with senior management to support and facilitate an interdisciplinary team approach on delivery of quality care to patients, families, and the community through the development and execution of a human resources approach that supports the organizational business plan and strategy. Serve as organizational development advisor and coach to executives on key management issues and develop HR strategy that supports the overall business goals of the company. Orchestrate cultural development, implement change initiatives, develop policies and procedures to address and accomplish organizational & HR goals, strategies and objectives. Attend annual leadership retreat and contribute to the strategic planning process by providing insights on HR trends, talent management, and organizational development. Develop, support and oversee a fully engaged Human Resources department and all its functions, including recruitment, orientation, learning, talent management, succession planning, compensation & benefits, employee retention, workplace culture and regulatory compliance. -
Vice President, Inclusion & DiversityStarbucks Aug 2020 - Jun 2023Seattle, Washington, United StatesLed Policy and EEO Compliance, Learning and Talent Development, and Partner and Retail Engagement COEs. Engaged cross-functionally to identify programs and initiatives that bolstered company’s Talent agenda. Functioned as strategic business advisor to Senior Executives, Retail Operations, and Partner Resources Organization (PRO / HR) leadership teams. Headed I&D team, partnering with executives and PRO, delivering 16 of 16 I&D commitments established October 2020. Launched first I&D Mentorship program, scaling from 144 to 547 partners in 2nd year, driving 3% improvement in representation / retention and 100% executive compensation tied to building inclusive teams. Sponsored I&D Foundational Learning pathways and creation of first I&D Digital Library with 70+ curated learning resources / tools addressing partner sentiment on performance and capability gaps, impacting 280K partners enterprise-wide. Secured additional $1.7M, scaling Career Progression / Hire Re-Imagined from US Retail business to North America. -
Director, Inclusion & Diversity Compliance & AnalyticsStarbucks Aug 2020 - Mar 2021Appointed as Internal Monitor to oversee conciliation agreement with EEOC and created ‘1 voice’ change management campaign to unify executive leadership with a new sense of accountability and partner trust. Championed large-scale, complex compliance-related projects and informed / influenced senior leaders in cultivating environment of equal opportunity. Directed design, development, and delivery of anti-discrimination training from Barista to RVP, providing scalable solutions across functions, building broader organizational capability and achieving 98% completion rate within 120 days. Constructed I&D / A&I dashboard, collaborating with other COEs, allowing transformation of raw data into business insights, enabling informed decision-making, and aligning programs with business needs. Procured external vendor and additional $1.5M above $700K merit budget, remediating results of US Pay Equity analysis. Launched first applicant tracking system, enhancing visibility of open positions / promotional opportunities to all partners. -
Employment Compliance & Dispute Resolution Director - Global Employment LawGlaxosmithkline Pharma Gmbh Mar 2018 - Aug 2020Research Triangle Park, NcServed as Equal Employment Opportunity (EEO) / Affirmative Action (AA) and Dispute Resolution Officer. Promoted equitable and fair employment treatment, managed organizational risk, and minimized financial / reputational exposure. Led internal / external teams during DOL OFCCP compliance reviews; oversaw production and delivery of 30 Affirmative Action (AA) plans for 7 major businesses and conducted bi-annual AA briefings with key HR functional leaders. Recognized in Top 10% of 100K most impactful performers globally for contributions embedding diversity. Established first US Race and Ethnicity Council, executing 14 business plans improving organizational diversity and influencing US HR and business policies / practices. Achieved 98% completion rate within 90 days, delivering mandatory harassment prevention training to 1.1K employees / people managers living in required states. Built trust, resolving 80% of employment disputes prior to formal mediation and realizing cost avoidance of $5M - $19M. -
Enterprise Risk Management Lead - Gbina Hr Recruitment Serv. OpsGsk Feb 2017 - Mar 2018Raleigh-Durham, North Carolina AreaDesigned risk management program / framework to assess and improve HR practices associated with DOL’s OFCCP recruitment, selection, hiring, applicant tracking, and recordkeeping regulations. Appointed a minority-owned law firm and led project team, conducting interviews with 60 GSK / Korn Ferry recruiters, creating first-ever risk register, and resolving 23 high-risk recruitment practices. Conducted 5 training courses with 74 US / UK recruitment / executive search teams on new approach to drive pay equity and provided strategic navigation to 60+ preferred service vendors, prohibiting discrimination in hiring practices and pay. -
Esprit Program Manager - Talent, Leadership & Organizational DevelopmentGsk Aug 2016 - Feb 2017Raleigh-Durham, North Carolina AreaLed Pharmaceuticals North America Esprit Program, a flagship, global early talent initiative for MBAs and postgraduates. Coached 23 early talent associates, sales VPs and external vendors in career development mapping, talent planning, securing sponsorships, and off-boarding to ensure program success. Oversaw 60+ student interviews, resulting in 12 hires from 5 target schools through superior human resources acumen, recruitment planning, and management of 5 campus leads. Represented GSK brand externally at 10+ campus’s diversity and consortium recruitment events and led talent evaluation for GSK’s Future Leaders Assessment Center. -
Operations Manager - Us Employment Practices CoeGsk Jan 2016 - Jul 2016Raleigh-Durham, North Carolina AreaConsulted on HR best practices, enterprise-wide standardization, and trained US and global managers on promoting equal employment opportunity (EEO) and non-discrimination. Advised on Affirmative Action, recruitment, and Talent Management Plan progress for 3 global businesses (R&D, GMS, Vaccines). Instituted company’s first Multi-Faith Employee Resource Group and drove expansion from 5 to 44 employees (US, UK, Emerging Markets) within 2.5 months through strategic design and stakeholder engagement. Co-developed and launched US Pharmaceutical’s ‘Diverse Reverse’ mentorship program with 24 mentoring pairs, expanding nationwide to 350 pairs in 12 months. -
Director Of Human Resources - Equality & Inclusion CoeGsk Sep 2008 - Jan 2016Raleigh-Durham, North Carolina AreaManaged diverse HR initiatives that encompassed employment-best-practices sharing, workforce insights / trends analysis, consulting on HR business plans, and leadership coaching to drive organizational commitment to diversity, inclusion, and equity. Oversaw operations for 4 Compliance and Employee Relations Specialists while leading matrixed teams across 5 global businesses to achieve the following:o Thirty-three percent (vs. 10% target and 28% industry average) participation rate launching the first, companywide self-identification survey to 15K US employees.o $20K+ cost savings, expanding Ombudsman program services to reach additional 10K from 7K employees.o Workforce reduction of 6.8K in 24 months, overseeing US staff consolidation following US merger / acquisition efforts. -
Additional Roles Held: Director, Employee Relations | Hr Generalist/Business PartnerGlaxosmithkline (Gsk) & Bluecross Blueshield Of Massachusetts (Bcbsma) Oct 2000 - Sep 2008
Michael D. Hines, Ma Education Details
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Diversity And Inclusion For Hr Certification, Ecornell Certificate Programs -
Master Of Arts - Ma -
Bachelor Of Arts - Ba
Frequently Asked Questions about Michael D. Hines, Ma
What company does Michael D. Hines, Ma work for?
Michael D. Hines, Ma works for Thrive & Land Consulting (Tlc), Inc.
What is Michael D. Hines, Ma's role at the current company?
Michael D. Hines, Ma's current role is President and Chief Executive Officer.
What schools did Michael D. Hines, Ma attend?
Michael D. Hines, Ma attended Cornell University, Southeastern Baptist Theological Seminary, Boston College.
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