Michael Hoyle Email and Phone Number
Michael Hoyle work email
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Michael Hoyle personal email
As a Network Administrator, I am passionate about leveraging technology to solve problems and improve efficiency. I have developed a deep understanding of the intricacies of IT infrastructure and have a proven track record of delivering exceptional results.In my current role, I am responsible for troubleshooting network, hardware, and software issues, leading IT projects, managing inventory, and managing network performance and security. I take pride in providing an exceptional end-user experience and am committed to resolving all issues promptly and effectively.I am skilled in the Linux command line, Active Directory, cloud, security, and networking. In addition to my technical expertise, I am also skilled in technical communication and documentation. I work closely with my team members to identify areas for improvement and implement solutions that drive operational excellence. I constantly seek new ways to enhance my skills and stay up-to-date with industry trends. In my current organization, we do not have a DBA, so the network administration team takes on that responsibility. For deeper and more critical troubleshooting, I partner with our software vendor's DBAs. By taking on this responsibility, it has allowed me to learn basic SQL and database management skills - specifically Oracle and MySQL. This has also sparked an interest in learning other languages, so I learned python. I would rank my python skills as 'intermediate'.Throughout my tenure, I have gained experience in information management, security, and networking. In addition, I have dedicated the last few years to studying information security, with the goal of securing one of the following roles:- Security Analyst- Firewall Engineer- Cloud Engineer- System Administrator- Linux Administrator- Technical Account Manager- Database Administrator- AWS Solutions Architect- Python/Backend Developer
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Qps Holdings, LlcPhiladelphia, Pa, Us -
Network AdministratorQps Holdings, Llc Apr 2024 - PresentNewark, De, UsIn my role at QPS, I deliver extensive network support for our IT infrastructure, undertaking a broad range of responsibilities. I oversee Microsoft 365/Exchange for email operations and associated spam filtering services to ensure uninterrupted communication, and Microsoft Entra for Identity and Access Management.Additionally, I use Cisco Call Manager and Microsoft Teams to manage communication across network resources to maintain operational efficiency. My role includes managing VMware vCenter and maintaining DNS, DHCP, and VPN environments to ensure optimal network performance. I also manage Windows and Linux servers, and administer network user accounts, file storage, and security using Active Directory/Azure to maintain data integrity.Furthermore, I utilize Cisco Meraki for managing network equipment and configurations, Fortinet for VPN tunneling and network access. For log, cloud management, and security, I use ManageEngine's SIEM - Log360, Fortinet EDR, and CrowdStrike Falcon for malware analysis. As we do not have a DBA, I often manage our Oracle databases and work with vendor DBAs with troubleshooting and configurations. -
It Support Associate IiAmazon Oct 2020 - Apr 2024Seattle, Wa, UsAs an IT Support professional, I was instrumental in maintaining the operational integrity of the organization's IT infrastructure. My role encompassed providing technical support to both internal users and external clients experiencing hardware, software, or network issues. I employed diagnostic and troubleshooting methodologies, both remotely and on-site, to resolve technical problems efficiently and minimize system downtime.My responsibilities included utilizing the Change Management framework for the installation, configuration, and maintenance of computer systems and software, with a particular focus on Cisco networking devices. I served as the initial point of contact for IT-related inquiries, delivering prompt and effective solutions while meticulously documenting and tracking issues for future reference. Additionally, I conducted user education on IT best practices, security protocols, and emerging technologies.My proficiency in conveying complex technical information clearly, coupled with strong problem-solving skills and a customer-centric approach, rendered me a vital asset to the IT team. -
It Equipment CoordinatorAmazon Nov 2019 - Oct 2020Seattle, Wa, UsIn my role as an IT Equipment Coordinator at Amazon, I was responsible for placing both small and large equipment orders and ensuring timely fulfillment of IT needs. I reviewed and resolved support tickets daily, addressing a wide range of technical issues. I set up equipment for Amazon employees, installed hardware, software, and peripheral devices, and performed repairs in accordance with company policies and procedures. Additionally, I provided technical assistance and IT support, helping to maintain smooth operations and address the technological needs of the team. -
Fc AssociateAmazon Apr 2017 - Nov 2019Seattle, Wa, UsIn my role supporting Operations, I contributed to labor allocation and the assignment of job duties, ensuring smooth operations. I cross-trained new Associates on various aspects of Amazon's book manufacturing process - Make on Demand, including ICQA, Problem Solve, Vareo Binding, Finalizer, Printer Operator, Water Spider, Rebin, Cycle Count, Simple Bin Count, Simple Record Count, and Process Guide. I maintained compliance with company safety policies and promptly addressed any violations with management. I also collaborated effectively with coworkers on initiatives aimed at achieving measurable improvements in book production quality and workflow. Throughout my tenure, I demonstrated a strong willingness to learn and perform at an elevated level.
Michael Hoyle Education Details
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Western Governors UniversityCybersecurity And Information Assurance -
Wilmington UniversityCybersecurity -
Wilmington UniversityCloud Practitioner -
Delaware Technical Community CollegeInformation Technology & Networking
Frequently Asked Questions about Michael Hoyle
What company does Michael Hoyle work for?
Michael Hoyle works for Qps Holdings, Llc
What is Michael Hoyle's role at the current company?
Michael Hoyle's current role is CASP+ | CCNA | AWS | Azure | Security+ | ISC2 CC | Linux+.
What is Michael Hoyle's email address?
Michael Hoyle's email address is mi****@****qps.com
What schools did Michael Hoyle attend?
Michael Hoyle attended Western Governors University, Wilmington University, Wilmington University, Delaware Technical Community College.
Who are Michael Hoyle's colleagues?
Michael Hoyle's colleagues are Christos Kolaris, Maya Patel, Mary Ann Gagnon, Sushil Kumar, Miranda Shipman, Bhavna Malhotra, Ryker Calaquian.
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