Michael D. Maxwell Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

As the Association Manager, I am responsible for the management and support of the community associations to which I am assigned to serve, including, but not limited to: daily operations, regular interaction with and support of Board of Directors, members/homeowners/vendors, neighborhood meeting attendance, budget preparation, and overall community business management. Essential duties include:• Coordination of communications among the Association Board of Directors and members.• Providing a high level of customer service. • Monitoring the budget and forecasted the income and expenses monthly.• Explaining the positive and negative variances of actual vs. budget income/expenses on budget comparison statements.• Educating the Board on forecasted budget overruns and provided options to deal with expense variances.• Providing oversight of expense forecasting and future budgeting.• Reading and reporting on the financial statement.• Developing and presenting financial report and high-level summary.• Documenting and maintaining records.• Developing and updating contract specifications to assist in bidding out contracted services.• Ensuring contracts for services are appropriate, competitive and performed according to specifications.• Tracking compliance of contractual obligations.• Ensuring services were performed within budget.• Managing contracted services and communicated any deficiencies of services to the contractor.• Ensured completion of special projects on time and within budget.• Implemented and managed assessment collection policy. • Reviewed policy and made recommendations for policy generation and implemented procedures.• Maintained the operation in a positive, effective forward path.• Insured insight and feedback from qualified, professionals e.g., CPAs, Attorneys, Engineers, etc.

Richmond, Virginia Area

Focus and Strategy•Developed and executed ongoing strategy for qualifying donors to ensure retention, growth of annual donor contributions to achieve fundraising goal. •Worked collaboratively with other departments, regions and development staff at the National Office to create solicitation strategies matching the objectives of the organization and interests of the donor/prospect.Prospect and Portfolio Management•Managed a portfolio of donors with intent of retention and strengthening donor relationships. •Developed appropriate management plans resulting in both phone, email, hand-written solicitations, and personal visits as needed.•Supported organization in episodic fundraising for regional and national disasters.•Maintained records in Salesforce database following each donor contact.Prospect Analysis and Donor Solicitation •Implemented programs/activities to identify, cultivate, solicit and steward donors, with an emphasis on retention and maximizing revenue. •Generated donor reports, analyzed and interpreted results to build moves management plans.•Collaborated with community board members and other leadership volunteers to identify, cultivate, and solicit appropriate donors. Relationship Development•Developed ongoing relationships with major donors through frequent stewardship and cultivation with emphasis on regional impact, disaster fundraising and the further development through promotion of recognition societies. •Maintained a strong working relationship with all constituents in a courteous and respectful manner to foster a cooperative atmosphere for all. •Worked closely with Gift Planning Officer to identify planned gift prospects. Accompanied Gift Planning Officer during visits to donors as needed to further build strong relationship with Red Cross.Staff Development and Database Support•Trained fellow staff on use of Salesforce. •Provided technical database support and report needs for DRO team members and other development staff.

Richmond, Virginia Area

Focus and Strategy•Developed and executed ongoing strategy for qualifying donors to ensure retention, growth of annual donor contributions to achieve fundraising goal. •Worked collaboratively with other departments, regions and development staff at the National Office to create solicitation strategies matching the objectives of the organization and interests of the donor/prospect.Prospect and Portfolio Management•Managed a portfolio of donors with intent of retention and strengthening donor relationships. •Developed appropriate management plans resulting in both phone, email, hand-written solicitations, and personal visits as needed.•Supported organization in episodic fundraising for regional and national disasters.•Maintained records in Salesforce database following each donor contact.Prospect Analysis and Donor Solicitation •Implemented programs/activities to identify, cultivate, solicit and steward donors, with an emphasis on retention and maximizing revenue. •Generated donor reports, analyzed and interpreted results to build moves management plans.•Collaborated with community board members and other leadership volunteers to identify, cultivate, and solicit appropriate donors. Relationship Development•Developed ongoing relationships with major donors through frequent stewardship and cultivation with emphasis on regional impact, disaster fundraising and the further development through promotion of recognition societies. •Maintained a strong working relationship with all constituents in a courteous and respectful manner to foster a cooperative atmosphere for all. •Worked closely with Gift Planning Officer to identify planned gift prospects. Accompanied Gift Planning Officer during visits to donors as needed to further build strong relationship with Red Cross.Staff Development and Database Support•Trained fellow staff on use of Salesforce. •Provided technical database support and report needs for DRO team members and other development staff.

Greater Pittsburgh Area

ANNUAL FUNDRAISING & DONOR STEWARDSHIP•Utilized face-to-face, group, phone and written proposal methods to secure annual donor gifts.•Coordinated annual campaign solicitation strategies of individual and corporate donors.•Directed timely and appropriate gift billing and acknowledgement.•Tracked and produced reports of gift giving throughout campaign.•Managed donor records database. •Collaborated with contracted national direct mail marketing firm to improve new donor acquisition.GRANT PROPOSALS & PROSPECT RESEARCH •Researched, identified and qualified grantors and prepared compelling proposals to support agency needs.•Utilized data mining and internet research tools to produce qualified prospect profiles.•Prepared required comprehensive reports to grantors. EVENT PLANNING•Planned and coordinated successful annual distinguished citizen dinners, golf tournaments, planned gift society receptions, and fundraising luncheons.•Secured corporate sponsorship and underwriters for various events.PUBLIC RELATIONS•Improved and strengthened support of agency programs by corporations, community organizations, and municipalities through written and oral presentations. •Served as editor of agency newsletter.•Represented agency at community meetings including Chamber of Commerce and United Way.STAFF & VOLUNTEER RECRUITMENT AND LEADERSHIP•Identified, cultivated, recruited and trained large volunteer corps responsible for the effective administration of agency programs.•Provided leadership to fellow professional staff and summer camp staff to meet program objectives.•Conducted interim and annual performance reviews of both paid and volunteer personnel.CUSTOMER SERVICE •Served as agency point of contact for hundreds of volunteers and parents within assigned area.•Provided high level, personal customer service to ensure prompt conflict resolution to maximize user satisfaction and increase youth membership retention rate and annual parent/donor giving.

Albany, New York Area

Relocated to the Albany, NY area during my eleventh year of tenure as a professional Scouter to assume key leadership and administrative responsibilities of a two county Scouting District encompassing Rensselaer and Columbia counties of upstate New York. Assumed responsibility for the overall growth, extension, quality, program enhancement, and supervision of the Scouting program throughout the county achieved through the identification, cultivation, recruitment, and guidance of a corps of adult volunteers, “District Scouters”, whose purpose it was to support, train, and motivate other adult volunteer leaders to deliver the Scouting program to local youth. Improved public relations throughout this two county service area and maintained a positive impact and image of the Scouting program. Provided administrative support to annual fund-raising initiatives which included annual Scouting family solicitation and annual community-wide Distinguished Citizen recognition dinner to garner corporate and community leader/individual support. Continued as staff advisor to volunteer operational committees

Newburgh, Ny

Coordinated various components of the overall funding initiatives conducted within this local administrative branch of the Boy Scous of America, throughout the New York Counties of Dutchess, Rockland, Orange, Sullivan and Pike County in Pennsylvania.Utilized face-to-face, group, phone and written proposal methods to secure annual donor gifts. Coordinated annual campaign solicitation strategies of individual and corporate donors.Directed timely and appropriate gift billing and acknowledgement.Tracked and produced reports of gift giving throughout campaign.Managed donor database. Collaborated with contracted national direct mail marketing firm to improve new donor acquisition.Researched, identified and qualified grantors and prepared compelling proposals to support agency needs. Prepared required comprehensive reports to grantors. Planned and coordinated successful annual distinguished citizen dinners, golf tournaments, planned gift society receptions, and fundraising luncheons.Managed annual 500K plus product sale through effective promotion and motivation techniques. Secured corporate sponsorship and underwriters for various events. Improved and strengthened support of agency programs by corporations, community organizations, and municipalities through written and oral presentations. Served as editor of agency newsletter.Represented agency at community meetings including Chamber of Commerce and United Way. Recruited and managed community volunteer leadership to achieve fundraising campaign objectives. Served as agency representative to five separate local United Way branches and ensured submission, presentation, and reporting functions related to annual funding allocation request.

Butler, Pa

Continued sixth – seventh years tenure of professional scouting service and completed three levels of Boy Scouts of America Personnel Management training during this term. Promotion from Senior District Executive to District Director resulted in increased management and supervisory responsibility including serving as summer resident camp Program Director and Camp Director. Responsibilities of these additional leadership assignments included oversight of all aspects of maintenance of buildings, grounds, campsites, dining hall, pool, waterfront, shooting ranges, and other program areas. To ensure a safe and satisfying experience by all patrons of the camp, I provided overall supervision to seasonal camp staff, year round Park Ranger and seasonal summer maintenance employees. Scope and nature of the supervision included all normal aspects of park/camp operation including, mowing, tree/brush trimming, trail maintenance/erosion control, cleaning, sweeping, sanitizing, stocking of supplies, visual and physical inspection of facilities, equipment, and grounds to ensure compliance, safety, and proper operations. Continued responsibilities of staff leadership an administration of scouting program as outlined in previous Senior District Executive position.

Butler, Pa

Upon completion of entry level Boy Scouts of America professional development training I received promotion to Senior District Executive and continued serving the Butler county area as the sole Scouting executive. Additionally I began supervisory responsibilities as the staff leader for a new entry level executive. Other managerial responsibilities included serving as the professional staff advisor to the following volunteer committees: Bowlathon Fundraising, Popcorn Sale Fundraising, Camping and Outdoor Activities, Adult Volunteer Training. Continued responsibility for the overall growth, extension, quality, program enhancement, and supervision of the Scouting program throughout the county achieved through the identification, cultivation, recruitment, and guidance of a corps of adult volunteers, “District Scouters”, whose purpose it was to support, train, and motivate other adult volunteer leaders to deliver the Scouting program to local youth. Improved public relations throughout service area and maintained a positive impact and image of the Scouting program. Provided administrative support to annual fund-raising initiatives

Butler, Pa

Began my tenure as a professional Scouter serving the county of Butler, PA, with sole responsible for the overall growth, extension, quality, program enhancement, and supervision of the Scouting program throughout the county. Achieved this through the identification, cultivation, recruitment, and guidance of a corps of adult volunteers, “District Scouters”, whose purpose it was to support, train, and motivate other adult volunteer leaders to deliver the Scouting program to local youth. As the lead executive within county, strived to improve public relations and foster the positive impact and image of the Scouting program. Provided administrative support to annual fund-raising initiatives.

Bachelor Of Science (B.S.), Recreation Resource Management

College Prep

Activities and Societies: Football, Baseball, Track & Field