Directed global engineering processes for new product design as technical expert. Mentored and coordinated 30+ Robust Design Leaders in global engineering centers to employ and reinforce vigorous design methods for new product development teams.• Solved high visibility elevator quality and reliability issues on legacy products leveraging root cause analysis to achieve lower cost and improved product performance.• Facilitated multi-center Design Failure Modes and Effects Analysis (DFMEA) training event and workshop in China to combine several existing system designs into a new elevator product using the best concepts to reduce risk, lower costs and improve reliability by rationalizing production.• Headed global robust design reviews for new products on 30+ programs resulting in trouble-free product launches.

Coordinated Worldwide Engineering efforts to streamline design practices, drive continuous improvement efforts, and expand effectiveness of design centers.• Guided integration of Otis and Carrier Product Development, Quality Review Board, and FMEA processes as part of UTC Building and Industrial Systems business, reducing development time and costs.• Trained 60+ engineers globally on process certification and Design for Variation across several businesses as a certified UTC corporate trainer resulting in improved COPQ and enhanced reliability.• Developed and supported mechanical safety equipment and speed control governors, eliminating recurring performance challenges and optimizing designs for cost.

Led joint teams with major customers (Ford, GM, DaimlerChrysler, Delphi), resolving urgent warranty and reliability issues and leveraging statistical techniques for problem-solving to reduce costs and improve quality.• Determined specific causes for 4 product reliability problems, resulting in avoiding significant warranty costs.• Minimized position-to-position variation of test machine findings, bringing about $5K in cost savings.• Pinpointed source of rare, recurring noise problem affecting 5000+ systems, removing need for product recall.• Reduced test time 30%, initiating an accelerated step-stress test plan, which improved radial bearing performance. • Instructed 80+ engineers and technicians, strengthening Weibull and nonparametric statistical analysis skills.