Michael Schlesinger Email & Phone Number

Washington, DC, US

Frederick, Maryland, United States

• Deliver cutting edge technology and software to specialized users, optimizing productivity and workflow in lab and industrial environments
• Deliver exceptional service when working under irregular circumstances such as dress-in and shower-in facilities while configuring database software
• Perform network, hardware, and software troubleshooting to fix various issues in the Technology Refresh Program (TRP) including activating ports, software licensing, managing file directories via Windows PowerShell.
• Coordinate appointment times with power-users and high-level personnel to deliver acute services in a satisfactory manner, completing 2-3 complete setups daily
• Served as the Organization Unit Coordinator for a Corporate CMMI Audit by managing communications and performing document retrieval between CMMI auditors and BRMi
• Perform asset validation and produce asset reports for Government Furnished Equipment to input into property database

• Conducting periodic and regular inspection of grounds and building.
• Managing resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
• Assisting in the handling of resident work order requests and various concerns as required

Frederick, Maryland, United States

• Compiled and processed daily cash management, reporting, asset trades, and formal recons
• Managed assets for Benefit Street Partners and Madison Capital accounts
• Followed protocols to remain in compliance with the requirements of the Indenture and investor- defined guidelines
• Performed administrative record keeping for client asset purchases and sales
• Worked alongside SAS Analysts II and III to help maintain the relationship between clients and other parties involved in transactions
• Reviewed legal documents, such as, Indentures and Loan & Credit Agreements

Leesburg, VA

• Created a business plan to reformat social media platforms for high value clients
• Utilized data analysis and data reporting to fulfill client’s expectations and system needs
• Managed and assisted multiple marketing and advertising projects
• Assisted with formation of seminars and webinars to facilitate communication with project teams
• Developed market research through data driven analytics to help meet client expectations
• Analyzed business trends to form reports and detailed writing in order to increase brand equity

Urbana, MD

• Performed value comparisons for commercial projects and organized data on excel spreadsheets
• Researched property information and presented gathered data to broker’s through presentation
• Scouted potential commercial reality and utilized time management and organizational skills in order to create presentations utilizing Microsoft Office Suite tools
• Shadowed during outcall business trips to help learn client relationship management

Rockville, MD

• Utilized data driven troubleshooting to ensure quality assurance of over 150 training sessions
• Tracked and analyzed training statistics by utilizing data management to improve performance
• Facilitated communication between trainers and clients to build strong client relationships