Michael West Email & Phone Number

New York, NY, US

Stony Brook, New York, United States

• In my current job role, I am a pivotal member of the executive team, responsiblefor crafting and implementing long-term strategies, policies, and objectivesaimed at boosting productivity, efficiency, cost control, and.
• Propelled Stony Brook Medicine Food Service to a top-tier position, securinga #1 ranking by the Physicians Committee for Responsible Medicine in 2018.
• Achieved remarkable sales growth, boosting annual revenue by over 81% from$5.5M in 2008 to $10M+ in 2022.
• Acquired exceptional patient satisfaction scores, consistently achieving anaverage score of 92% or higher in quarterly Press Ganey evaluations.
• Decreased food costs by 5% in 2021 and paper supply expenses by 12% since2018, despite pandemic challenges.
• Accomplished 12% reduction in operational costs since 2019 through strategiccontracts and bids.

New York, United States

Stony Brook, New York, United States

• In this tenure, I conducted extensive training sessions to enhance projectmanagement, safety procedures, and inventory control, aligning them withoperational objectives. I introduced improvements to training methods to.
• Ensured exceptional customer experiences by monitoring staff performance andupholding high service standards.
• Minimized 25% food waste through strategic ingredient planning and accurateforecasting of customer preferences.
• Received the Illuminating Excellence Award from Premier at their AnnualBreakthroughs Conference (June 2016).
• Recognized as Food Service Director of the Month by Food Service DirectorMagazine (May 2016).

Stony Brook, New York, United States

• Provided comprehensive training to improve project management, safetyprotocols, and inventory management, aligning with operational goals.Implemented training enhancements to address knowledge gaps and enhanceworkforce.
• Ensured exceptional customer experiences by monitoring staff performance andupholding high service standards.
• Minimized 25% food waste through strategic ingredient planning and accurateforecasting of customer preferences

Riverhead, New York, United States

• In this role, I oversaw a casual dining facility with annual revenue of $4M. During my tenure, I successfully increased revenue and profitability and earned “Training Store” distinction within the first year.
• Trained and on-boarded all new hires in support of several new location openings in the area

Garden City, New York, United States

For three years, I managed an upscale, high-end 210-seat seafood restaurant with an annual budget of $6M.I decreased overall costs by 10% within the first year and assisted in leading the store to the title of “Catch of the Quarter” as best restaurant in the company four times in two years.Additionally, I was appointed to the Board of Managers by our Area.

Bachelor Of Arts - Ba

Master Of Business Administration - Mba