• Manage project(s) and project resources throughout the entire Software Development Life Cycle and manage Scrum teams as needed.• Handling Data modeling projects.• Track and Communicate Agile metrics which may include team velocity and Spring/Program increment (PI) progress within Scaled Agile (SAFe) framework.• Influenced the software development teams, middle management, and upper management to transform to SAFe (Scaled Agile).• I develop strategies to reduce project costs (same costs but allowing for more projects) and increase project success rate from 50% to 75% by initiating a two-phase project selection process. • Resolved numerous interdepartmental workplace disputes amicably, increasing overall team efficiency by 30% by directing attention away from Agile team.• Trained 15+ interns/junior PMs/Scrum Masters in the intricacies of Agile & Scrum.• Identified potential roadblocks in key moments of the project lifecycle, effectively diverting workflow elsewhere as needed and ensuring 98% deadline adherence.• Engage business stakeholders to identify and incorporate business owned project tasks and dependencies• Successfully engage in multiple initiatives simultaneously• Provides regular and timely Project status updates to project team and leadership as needed to ensure Projects are meeting the agreed-upon timeline• Create strategies for risk mitigation and contingency planning.• Ensures projects are on schedule and deadlines are met.• Manages project budget and forecast• Directs and oversees project team and manages conflicts within the group.• Efficiently identifies, escalates, and solves project issues.• Demonstrates leadership.• Responsible for change/communication management and weekly updates reporting to stakeholders and PMO concerning project progress.• Ability to drive strategic projects to completion on time and in scope.

• Manage project(s) and project resources throughout the entire Software Development Life Cycle and manage Scrum teams as needed.• Track and Communicate Agile metrics which may include team velocity and Spring/Program increment (PI) progress within Scaled Agile (SAFe) framework.• Influenced the software development teams, middle management, and upper management to transform to SAFe (Scaled Agile).• I develop strategies to reduce project costs (same costs but allowing for more projects) and increase project success rate from 50% to 75% by initiating a two-phase project selection process. • Resolved numerous interdepartmental workplace disputes amicably, increasing overall team efficiency by 30% by directing attention away from Agile team.• Trained 15+ interns/junior PMs/Scrum Masters in the intricacies of Agile & Scrum.• Identified potential roadblocks in key moments of the project lifecycle, effectively diverting workflow elsewhere as needed and ensuring 98% deadline adherence.• Engage business stakeholders to identify and incorporate business owned project tasks and dependencies• Successfully engage in multiple initiatives simultaneously• Provides regular and timely Project status updates to project team and leadership as needed to ensure Projects are meeting the agreed-upon timeline• Create strategies for risk mitigation and contingency planning.• Ensures projects are on schedule and deadlines are met.• Manages project budget and forecast• Directs and oversees project team and manages conflicts within the group.• Efficiently identifies, escalates, and solves project issues.• Demonstrates leadership.• Responsible for change/communication management and weekly updates reporting to stakeholders and PMO concerning project progress.• Ability to drive strategic projects to completion on time and in scope.• Facilitate open communications between technical teams and the senior board.• Arbitrate issues arising from project work

• Point of contact and subject matter expert on our EMT team applications.• Use of azure DevOps in project planning and tracking of our dev tasks.• Lead and facilitate Daily scrum ceremonies as well as grooming Features, stories, and tasks in Azure DevOps.• Define and document business requirements for moderate-to-complex projects. • Deliver Business Process Design & Use Cases documentation for a variety of projects. • Train and coach cross-functional teams using azure DevOps across offshore teams.• Plan project road map and set requirement criteria.• Craft a vision and strategy based on input from customers, stakeholders, and internal staff team that can be clearly communicated to all levels of the organization.• Troubleshoot company pain points and issues to determine resolutions that lead to new fixes or projects• Determine and define project scope and objectives Predict resources needed to reach objectives and manage resources in an effective and efficient manner.• Provide project updates on a consistent basis to various stakeholders about adjustments, and progress.• Coaching of Scrum techniques and artifacts (such as the definition of done, user stories, automated testing, backlog refinement).• Ensured effectiveness of all ceremonies: prepare and engage cross-functional teams, prepare, and engage Product Leadership Team.• Served as SCRUM Master in managing Daily standup, sprints, and addressing blockers.• Facilitated discovery and ensures the removal of roadblocks and promotes them in a timely and assertive way.• Maintained an awesome Scrum Room environment through digital tools like Jira and Confluence, identified team improvement opportunities, and looks for and applies best practices• Ensured team retrospectives brought about Agile working improvements.• Ensured the team is focused on sprint commitments and shields the team from distractions and hidden work.• Groomed backlogs and created dashboards for management view.

• Worked with the Product Owner to gather business process data and requirement decisions as a product analyst.• Handle multiple projects across project teams simultaneously.• Drive discovery sessions to gather requirements from clients, while simultaneously guiding them on best practices and recommendations• Document the discovery as user stories, process flows, acceptance criteria, value maps, and the overarching project management plan. Lead the daily scrum ceremonies across 2 major SAFE teams for our UX improvement projects.• Lead our teams to successfully monitor our applications using Splunk and Grafana.• Collaborate with the Live operations team, QA, Engineering, and various partners to prioritize and coordinate efforts to deliver on schedule.• Tracks, maintain, and report on various video localization projects.• Coach, facilitate, and maintain steady and beneficial Agile process methodologies for the teams, driving process, and transparency.• Communicate with the business around the team’s velocity and projects health while supporting the PMO in reporting on all teams' status.• Prepare and lead project plans, documentation, risk mitigation, and resource management as needed for cross-team initiatives and large projects/programs.• Resolve urgent issues and remove impediments for the team Lead and facilitated architecture and design of Single Page Applications and Micro-frontends.• Analyze and grant access rights for audits, risk & compliance assessment & audit responses using archer.• Managed & troubleshot multiple applications using SFDC (salesforce) and ITIL framework on L3.• Troubleshooting of incidents using Splunk & violet support tool to drive solutions from the Splunk logs.• Reviewed surveys to improve chatbox and automate UX.• Additional other duties and responsibilities, as assigned.• Use of sales cloud for storage and infrastructure.• Managed multiple project teams over, 10 developers and vendor teams ensuring we meet the delivery