Locksmithing Specialist
CurrentResponsible for the maintenance and upgrade of leading-edge technology solutions - electronic access control, alarm monitoring, emergency communications, across the university campus consisting of over 250,000 total doors and locking mechanisms. • Responsible and accountable for all activities and performance of all project management, system installation and commissioning. Provides technical support, expertise, leadership, and accountability for installation projects in assigned geographic… Show more Responsible for the maintenance and upgrade of leading-edge technology solutions - electronic access control, alarm monitoring, emergency communications, across the university campus consisting of over 250,000 total doors and locking mechanisms. • Responsible and accountable for all activities and performance of all project management, system installation and commissioning. Provides technical support, expertise, leadership, and accountability for installation projects in assigned geographic area or location. • Plans, organizes, directs, and controls all installation activities. • Builds and maintains an effective installation organization committed to customer and employee satisfaction. • Supervise performance of field installation staff and responds to escalated issues in field. • Communicates management directives to field staff and ensures compliance (WFS, Safety, etc.). • Coordinate with several departments related to installation projects. • Oversees installation project completion. • Oversees installation projects for prevention of project slippage. • Heavy focus on proactive client engagement - follows up on customer satisfaction issues and drives resolution. • Engage company resources to resolve customer issues outside of project scope. • Onsite& Remote support & guidance for newer technical staff. Show less