Michael Damman Email & Phone Number

Woburn, Ma 01801

• Efficiently manage improvements and enable departments to become more productive between locations for 100+ trucks. • Collaborate closely with warehouse managers to ensure timely delivery. • Manage the routing team for several warehouse locations while identifying areas of improvement. • Train and provide support for routers and dispatchers in the use of Roadnet routing and dispatching of daily truck routes. • Oversee and deliver support to 350+ drivers in the transition to electronic logs.• Provide leadership and direction to the dispatch supervisor and teams including coaching, consulting, and feedback to ensure employee performance improvement and development.

• Effectively managed and supervised the implementation and launch of software across 13 locations within the United States.• Successfully aided in the growth and development of two new locations and set up a wireless warehouse and bin pick setup.• Trained and provided exceptional support to area managers in entering and maintaining electronic transactions of daily orders. • Managed projects related to installing and setting up wireless network in warehouse.• Diligently trained employees on daily transactions for inventory in accounting software to ensure standardization across software usage.• Effectively managed the setup for bin location for tracking material.

• Managed all staff and personnel performing lawn care responsibilities while ensuring that personally were well equipped. • Maintained scheduling and logistics related to routine operations to guarantee efficiency and productivity. • Communicated frequently with clients regarding billing and service satisfaction.• Established strong rapport and long-term relationships with clients through frequent follow ups and evaluations.

• Safely unloaded trucks while adhering to company protocols and guidelines.• Dispatched drivers to various assignments while maintaining efficient coverage of all routes.• Calmly communicated accurate information to supervisors and personnel during crisis situations• Investigated and resolved customer inquiries in a timely manner.• Coordinated and managed efficient loads to ensure cost effective process were maintained. • Determined the best delivery methods and negotiated rates and identified and evaluated needs for personnel.