Michael Danhauer Email & Phone Number

Lexington, Kentucky, United States

Lexington, Kentucky Area

• Delhi Banking Center, Cincinnati, OH 45238
• Manage the daily operations of a financial center with over $43 million in core deposits and held accountable for various sales goals.
• Loan officer for consumer traditional mortgages, second mortgages, auto loans, and commercial lines of credit.
• In charge developing and implementing the strategic plan for increasing core deposit accounts.Financial Results:
• 120% of plan for Bank Financial Performance for 2010.
• Consistently hit new goal for new deposit accounts.

• Groesbeck Bank Mart, Cincinnati, OH
• Responsible and accountable for directing and administering a financial center with generally more than $36 million in core deposits.
• Primary loan officer in charge of the branch loan pipeline. Taking customer loan applications, working with the underwriters to obtain any further loan documentation and closing loans with the customer after final.
• Set priorities, directed and delegated operational responsibilities to the Customer Service Manager. Ensured follow through on the completion of the designated operational activities.Financial Results:
• 101% of plan for total points, 3rd Quarter 2008.
• Maintained an “A” or “B” KDI score for 2008.

• Kenwood Bank Mart, Cincinnati, OHFinancial Center Manager I
• Consistently met and exceeded new deposit account, new deposit dollar, and MasterCard goals as defined by the Regional Manager.
• Held overall responsibility for maintenance of the proper staffing levels according to the staffing model and coordinated with the customer service manager to uphold the day to do operations.
• Lead the sales function for the financial center, setting the example and tone for a strong sales environment.Financial Results:
• 140% of plan for total points, 1st Quarter 2008.
• Selected to help with the conversion of RG Crown Bank in Augusta, GA and First Charter Bank in Charlotte, NC.

• Madisonville Banking Center, Cincinnati, OH
• Served as Personal Banker in charge of maintaining sales while learning the requirements and responsibilities of the Financial Center Manager.
• Requested that all escalating items come to my attention instead of the Financial Center Manager to gain experience at the next level.
• Planned and coordinated the Employee Membership Banking and Student Checking account events, both of which were off-site.Financial Results:
• Increased KDI Score from a “D” rating of 4.63 to a “B” rating of 4.81.
• Consistently hit two key goals in a low income and low volume location.

• Norwood Banking Center, Cincinnati, OH
• Created performance goals for the Customer Service Representatives and conducted monthly training sessions to improve sales and customer service.
• Performed monthly audit and all operational responsibilities including year end reviews.
• Helped increase MasterCard monthly average from 10 to 20 approvals.

• Palomar Banking Center, Lexington, KY
• Hired on as a teller, was promoted to Lead Teller, and then Personal Banker over a two year period.
• Cross-sold products to meet customer needs while providing consistent excellent customer service.
• Earned the Annual Balancing Award as well as the Apple Service Award.