Michael Daniel Email & Phone Number

Atlanta, GA, US

Washington, District Of Columbia, United States

• OCM IT Liaison Lead for 5 Training Regions and 10 environments, managing system data and sanity & regression testing, schedule code deployment, and ensure environment readiness. Achieving 99% uptime
• Project Lead for Automation Software Project to reduce labor hours by 70% and increase productivity by 300%
• Lead Trainer for Call Center Staff and External Partners
• Coordinate key deployment activities with Scope Management, Infrastructure and AppDev Teams
• Senior Team Member on… Show more
• Senior Team Member on UAT Team

Lead a team of instructional developers and senior analysts responsible for all aspects of training development and implementation for large-scale integration system projects that included BI Tools - Tableau and PowerBI.

Greater Atlanta Area

Training, Onsite Support and Process-Improvement Consultant for Large-scale Integrated Eligibility Systems in Multi-States

Clients: Georgia Public Schools, Florida Public Schools, Private Schools On-site certified systems consultant responsible for Automated Intellimetric and Linguistic web-based tool implementation at single-site schools and district-wide. Use research-based instructional methodologies, on-line/off-line tools and state-of-the-art implementation strategies to.

Nationwide

Systems Trainer / Technology Onsite Support Lead, Metro Atlanta Provided instructor-led and virtual training for 10 branches in the Greater Atlanta and Chattanooga Area for approximately 400 financial advisors, sales and support staff and branch management team. Training deployment tied to innovative technology releases and Branches KPIs. Previously.

Greater Atlanta Area

Clients: Fortune 500 Companies. Industries: Aerospace, Consumer Technology and Automotive Provided customized instructor-led leadership interactive training to frontline employees and mid-managers throughout the State of Georgia including topics DiSC Personality Style Assessment, Engaged Workplace, Coaching in Action, Change Management, Adaptive Leadership.

Clients: Long Term Care Partners, LLC (BENEFEDS), a contract vendor of the U.S. Office of Personnel Management / Verizon Wireless / ProflowersSenior Trainer / SME (Seasonal Contractor_5 years)SME and Senior Trainer, consistently exceeded certification rates and average class scores. Mentor and coached new contract trainers. Assisted client with curriculum.

Greater Atlanta Area

Clients: Private Schools and State of Georgia Public SchoolsPrimarily responsible for providing training and consulting services to educators throughout the State of Georgia. Delivered training sessions and provided implementation services to both public and private schools throughout the states of Georgia, Florida and South Carolina. Trained over 10,000.

Client: Private and Public Schools On-site application trainer and implementation specialist for Destiny Library Manager and Textbook Manager web-based software. Delivered on-site training in Saudi Arabia and throughout North America to media specialists, librarians, textbook coordinators and district administrators.

Clients: State Farm, CSX and Carlson Hotel GroupDelivered full-day classes to more than 1,000 business professionals throughout the Northwest, Midwest and Hawaii. Facilitated organizational assessments with varying levels involving both written and focus group discussions.

Greater Atlanta Area

Trained and facilitated over 60 sessions related to human relations with a primary focus on leadership, communication and interpersonal skills. Provided direct coaching and feedback to each class participant to maximize effectiveness and to achieve corporate sponsors return on human capital investment.

Atlanta, GA

Responsible for overseeing Delta's consolidated short-term multi-billion cash forecast, providing timely and accurate written and oral reports to the CFO, Treasurer, Chief Economist, Directors, and Managers. Acted as senior advisor to Treasury Accounting while providing SAP Treasury training to personnel in Amsterdam. Worked closely with Giuliani Capital.

Atlanta, GA

Responsible for the accounting and monthly reconciliation for approximately 130 treasury-related general ledger accounts including all debt-related accounts totaling approximately $12.5 billion. Helped facilitate legal and accounting treatment of 10 subsidiaries in accordance to corporate governance. Provided guidance to various external departments.

Morrow, GA

Responsible for hiring and proper training and cross-training for all hourly positions for high-volume operation. Partnered with the rest of the leadership team to ensure the restaurant operates in a way that creates a superior guest and employee experience while growing sales and increasing profitability. As Sales Manager, ensured proper staffing levels.

Alexandria, VA