In the 1st quarter of 2020, Michael joined Dialog as a Senior Consultant and has completed Dialog’s intensive induction training courses.

As a self-employed professional Sports and Events Photographer, Michael has travelled Australia and the world covering large scale sporting and social events and specifically the Australian Dragon Boat team, the Auroras. He specialized in Rugby, Football and Dragon Boat racing, but also covered smaller events including school formals, weddings, wine and car shows, family photography and corporate head shots. Long term clients include the Canberra Vikings Rugby Union Club, Canberra United Football, the Australian National Wine show, Sydney’s Chinese New Year Lunar Festivals and McDonald’s Kanga Cup. In this role Michael developed strong client and business management skills, as well as Social Media management and promotional capabilities. As well as demonstrating a great eye for photography, Michael is highly skilled with industry standard tools such as Adobe Lightroom, Adobe Photoshop and Photo Mechanic photography tools. Michael is also a Canon Professional Services (CPS) Gold member.Duties included:• Photography capture, post-processing and sales;• Creating and presenting tender responses for large scale events;• Logistical planning and management for multiple photographers at large sporting events;• Liaising with multiple large-scale client and media organisations including but not limited to The Vikings Group, The Plus500 Brumbies, Canberra United Football, Capital Football, Australian Dragon Boat Federation (AUSDBF), Dragon Boats NSW (DBNSW), Dragon Boats ACT (DBACT), National Wine Show of Australia, Royal National Capital Agricultural Society (RNCAS), Sports In Focus, Soldier On, Modified Rugby Program (MRP), Canon Australia, The Canberra Times, The RiotACT, ABC News, Foxtel;• Managing and contributing to multiple Social Media accounts and websites on behalf of multiple clients. Michael’s photography can be viewed online at https://www.michaeldanielphotography.com

Michael worked in a multi-disciplinary role during his tenure at the Australian Sports Commission (ASC). He was initially hired on contract to perform a month-long review of their existing Dynamics CRM implementation and contractual agreement (with a 3rd party solution provider) on the commission’s Sporting Schools project. This contract was extended by several months before Michael was eventually offered, and accepted, a full-time position within the Commission’s ICT team as Assistant Director of Applications and Data Services. As the Assistant Director Michael was responsible for managing the Commission’s ICT Software Development teams, including the BAU development team, specialist project delivery teams, Data Warehousing and reporting team, the Quality Assurance team, and the Configuration Management team. Michael also headed the SCRUM Agile teams (as SCRUM Master) and represented internal and external department clients as the Product owner on Visual Studio Team Services (VSTS), Data Warehouse, Dynamics CRM and multiple in-house systems.

Dynamic Edge was acquired by Bortell Pty Ltd to form Bortell Dynamic Edge in 2014. Dynamic Edge had developed a range of modules developed on the Microsoft Dynamics GP framework. Michael was solely responsible for the architecture, design, development and support of their Dynamic Purchasing module, designed to run on the Dynamics GP framework.Dynamic PurchasingDynamic Purchasing is a web-based procurement application tightly integrated with Dynamics GP through custom and e-connect interfaces. Michael architected, developed and maintained this module on his own. The module was purchased and used by over 20 clients in the government and private sectors.Duties included:• Software development and implementation;• Team Foundation Server (TFS) installation and implementation;• Design and implement Software release methodologies;• Design and implement testing methodologies and processes;• Strategic business & change management;• Tender responses and demonstrations;• Dynamics GP and Dynamics CRM configuration and rollouts;• Dynamics GP and Dynamics CRM customization and software development;• Supporting multiple clients with out-of-box (OOB) and customized installations and providing ongoing support;• Developing and supporting the Dynamic Purchasing module for Dynamics GP;• Developing and maintaining the Dynamic Edge WordPress website and blog at http://www.dynamicedge.com.au.

Michael worked in a multi-disciplinary role during his tenure at F1 Solutions. As Operations Manager at F1 Solutions, Michael was ultimately responsible for managing the software development and quality assurance teams, across multiple consecutive projects. He was also responsible for providing software and services to government and private sector clients, as well as ownership of the company’s suite of bespoke software products. Duties included:• Attending weekly Operational meetings with the company owners, contributing operations information and recommendations to strategic plans and reviews; prepare and complete action plans forecast requirements, schedule expenditures and initiating corrective actions;• Working closely with the management team to set and/or implement policies, procedures and systems and to follow through with implementation;• Comprehending business strategies and requirements and developing necessary designs and plans to ensure projects and solutions satisfy those needs;• Project Managing numerous consecutively run software development projects across multiple teams;• Implementing and managing Microsoft Team Foundation Server for source control, automated builds and reporting• Developing and managing SharePoint sites;• Implementing and managing an Agile delivery process, and acting as the Scrum Master in daily stand-up meetings;• Implementing and managing an automated Testing and Build process using Microsoft Test Manager and Microsoft Build;• Creating and maintaining all Software Lifecyle and Quality Assurance process documentation;• Recruiting, selecting, training, assigning, scheduling, mentoring, counselling and disciplining employees;• Managing staff levels, wages, hours, contract labour to revenues;• Managing relationships with key operations vendors and with clients;• Serving as the primary point of contact when there are customer issues;

Michael started at F1 Solutions in a Quality Assurance Manager role, testing all software releases from multiple projects running consecutively. As the workload increased, Michael proposed and then implemented automated testing using Microsoft’s Test Management suite. This resulted in a much faster test process, requiring less effort, and giving far better test coverage. This change greatly minimised existing bottlenecks in the F1 Solutions software development process. Duties included:• Perform a high standard of testing & Quality Assurance on all software releases;• Liaising with Users and Product Managers to gather requirements in order to develop test plans;• Creation of test designs, test processes, test cases and test data;• Carrying out testing as per the defined procedures;• Participating in walkthroughs of testing procedures;• Preparing all reports related to software testing carried out;• Ensuring that all tested related work is carried out as per the defined standards and procedures.

Michael worked in a multi-disciplinary role during his tenure at the Moresby Arts Theatre.Duties included:• Managing the Theatre Office, Café and Gallery space;• Staff management and wages;• Security and maintenance• Managing the theatres extensive grounds and the theatre’s assets;Stage Management, Theatrical & Musical ProductionsMichael was also responsible for hosting multiple live musical and stage productions each year at the theatre. Duties included:• Setting up sound and lighting for productions, which often included live orchestras;• Hosting large sporting events such as the South Pacific Games Body Building Competition;• Design, procurement and production of stage props, costumes and backdrops; • Marketing, fundraising and ticket sales;• Identifying, procuring and liaising with corporate sponsors for each production;Sound & Stage Lighting HireDuring his tenure at the theatre, it became obvious to Michael that finding funds to maintain the theatre and to modernise its equipment were a major concern for the organisation. Michael proposed and then created the Moresby Art Theatre Event Management Company. This allowed the theatre to expand its operations into off-site equipment hire and, by the end of 2010, it had successfully collaborated with several major international and national acts. Duties included:• Creation of and then managing a Sound & Lighting Management and Hire company;• Purchasing, maintenance, setup and logistics for all lighting and audio equipment;• Identifying and working with major sponsors including Brian Bell Pty Ltd and Steamships Trading Company;• Running large scale events and productions outside of the theatre including multiple Art Shows at the National Parliament of Papua New Guinea, “Opera Under the Stars” at the Don Bosco Technological Institute (DBTI), Les Girls at the Crowne Plaza Hotel and Christine Anu at the Australian Embassy.

Michael worked at the RPYC Gymnasium as the General Manager. Michael continued in this role when B.FIRM contracted to manage the gym on behalf of the club. B.FIRM implemented many new programs within the gym and outside in the general community. One of those programs, Passport4Life, is detailed below. Passport4Life ProgramB.FIRM’s Passport4Life is a unique platform that provides a holistic approach to individual and community health and wellbeing. The program has successfully driven changes to health and wellbeing for corporates and communities all over the world. During this period Michael was pivotal in the deliverance of programs to over 500 employees and 10,000 young people in Papua New Guinea and the South Pacific Region.Duties included:• Representing B.FIRM’s commercial interests in the absence of CEO Lee Campbell;• Directing and implementing the Passport4Life Program with major clientele including The South Pacific Brewery, Coca Cola Amatil PNG, Digicel and the Ela Murray International School (TEMIS)• Implementing and coaching the AusKick AFL program at the Ela Murray International School (TEMIS)• Managing the day-to-day running of the RPYC gymnasium and its clientele, including repair and maintenance of gymnasium equipment;• Running specialised training for armed security and personal bodyguards, and the Royal Papua New Guinea Constabulary (RPNGC)• Designing and running group fitness classes, cycling classes and boot camps; • Personal training for individual clients, including working directly with 4 times Mr Universe competitor Jack Viyufa and MMA cage fighter Adrian “The Hunter” Pang;

While at Avanade Michael was considered an industry thought leader in the implementation and customisation of Microsoft’s Team Foundation Server (TFS).He wrote several articles on the subject for Microsoft’s MSDN magazine before being asked to host a 4-hour presentation at Microsoft’s Tech Ed 2007 held at the Gold Coast, QLD. The presentation focussed specifically on customising TFS and implementing source control on code written in non-Microsoft based languages (for example, COBOL). At the time, Michael’s customisations were considered a world first and drew a lot of attention. Michael also featured in Tech Ed video interviews with Ron Jacobs, host of ARCast.TV. In 2007 Michael worked as a Senior Consultant on the Australian Taxation Office’s Change Program, Phase 1 and 2, rolling out Microsoft Team Foundation Server (TFS) to the ATO’s various and disparate development teams (ICP COBOL, Siebel, etc). The Change Program was a large and complex Information and Communication Technology (ICT) project that ran for approximately seven years during which time it was subject to constant change with components being removed or added to the initial scope. The total costs for the Change Program were estimated around $445 million. Michael worked closely with Project Managers from Accenture, Booz Allen Hamilton and the ATO to ensure the team delivered on time and within budget.

Michael worked on a wide range of projects for various clients. Michael worked in a multi-disciplinary role during his tenure at Telstra, often working across concurrent technology projects in a variety of roles including Solution Architect, Business Analyst, Technical Writer, Team Leader, and Configuration Manager. Michael directed and mentored team members (of between 5 and 30 developers), implemented development and test and release environments, and worked directly with clients and product owners to gather and fulfill requirements. Attorney-General’s Department D BranchThe Attorney-General’s Department (AG) commissioned the Telstra development team to upgrade and replace hardware and software used for the covert capture of audio. As the Solution Architect and Team Lead, Michael was responsible for designing and upgrading the system requirements, as well as designing and implementing the complex 3-dimensional audio capturing software and hardware.Duties included:• Comprehending business strategies and requirements and developing necessary designs and plans to ensure projects and solutions satisfy those needs;• Conduct architectural evaluation, design and analysis of the audio capture system; • Ensure the application team delivers a robust system solution to the client;• Develop, enhance and maintain established service design procedures and processes to assure an apt and robust service design; • Head responsibility for ongoing suggestions and best practices for the project; • Collaborate with the various IT development and quality assurance teams to assure the architectural solution was suitably translated into an effectual and robust implementation; • Identify customer requirements, analyse alternatives and conduct product recommendations related to software and hardware platform configurations; • Perform with sales personnel on every customer visit to discuss requirements as well as perform demonstrations;

Michael worked in a multi-disciplinary role during his tenure at Aspect Computing and KAZ Technology Services. He worked on a wide range of projects for clients in the Federal Government space. He often performed in multiple roles across concurrent technology projects. He directed and mentored team members (of between 5 and 30 developers), implemented development and test and release environments, and worked directly with clients and product owners to gather and fulfill requirements. Michael also presented to many clients and participated in many tenders in both Author and Technical Reviewer capacity.Michael’s main areas of experience were in Microsoft technologies including Dynamics CRM, .Net, SQL Server (including SSRS and SSIS), SharePoint, Team Foundation Server and Visual Studio.While at KAZ, Michael implemented Microsoft Team Foundation Server (TFS) as an integral part of a company-wide standardization of .NET application development, including the development of a common framework, standard toolset, educational program, and documentation for common processes. This had a projected 40% reduction in project start-up costs, 80% increase in developer productivity when transitioning among projects, and 50% gain in overall application quality. KAZ Centre of Excellence (COE)Michael also played a major role in developing the KAZ Centre of Excellence (COE), leading to the standardization of Microsoft .NET application development, company-wide, and the implementation of a common toolset (Visual Studio 2005 Team System and Microsoft Team Foundation Server). As well as designing and developing software, Michael often conducted workshops and joint application development sessions, gathered and documented requirements and produced detailed design documents.He also implemented a mentoring system within the COE that improved information sharing among developers and significantly enhanced both quality and delivery turnarounds for projects.