Michael Dankowski Email & Phone Number

Farmington, CT

Inside Sales account manager for a multi-channel marketer and distributor of healthcare products, providing supplies and equipment to practices and facilities in non-hospital settings nationwide.

New Haven, CT

Quota-surpassing sales rep with a history of exceeding annual sales goals for Hernia Mesh and Hernia Mechanical product, covering the Western United States Area, for a leading manufacturer of surgical devices. Builds and maintains relationships with key decision makers, providing customers with the optimal surgical solutions for their needs.

Provided Suture and Endomechanical sales force with initial sales proposals, business reviews and related reports within the Contracts Department for both Hospitals and Buying Groups.

Responsible for roll out, implementation and daily monitoring of the Metafax electronic order processing system. Originated and updated Customer Service Department Standard Operating Procedures.

Team duties included creation, launch, discontinuation and maintenance of all finished goods for Suture, Mechanical and Surgical Dynamics. Created and maintained all domestic, JIT, internal and inter-company accounts. Initiated communications to the sales force, Supply Chain, Divisional Planning and Marketing departments.

Field support via telephone to areas with little or no coverage from U. S. Surgical's sales force. Identified and maintained contact with key personnel within facilities, introduced new products through direct mailings and located new business opportunities for the sales force.

Duties included initiation and resolution of all merchandise returns for the California division, tracked and reconciled field demo budgets as well as customer service functions.