Michael Darnell Email & Phone Number

Littleton, Co, Us

Littleton, Co, Us

Raleigh, Nc, Us

Allentown, Pennsylvania, Us

Allentown, Pennsylvania, Us

Denver, Co, Us

Lead strategy and planning sessions to develop project scope with stakeholders for approved projects.Analyze end-user needs; define business project requirements for implementing functionality and upgrading systems and applications. Conduct data analysis and research to identify key metrics and areas for improvement.Designed surveys and gathered end user data and presented findings to drive process improvement.Develop and manage full-scale project plans and communications with cross functional teams. Devise documentation and status reports utilizing Jira, Clarity PPM and MS Project to coordinate project details.Manage scope and objectives; develop and drive processes for key business initiatives. Direct project schedules and status; create resource task lists and milestones. Manage on-time delivery and adherence to budgets.Identify and resolve project issues and manage project dependencies to keep critical path on track.Build and lead project teams of up to five staff and up to 10 cross-functional teams, establish and maintain relationships with internal staff and vendors.Serve as Scrum Master and product owner on Agile software development team across various projects.Facilitate change management plans to prepare and support organizational adoption.

I was tasked with handling change management for our financial division for a new statewide oracle based financial engine. Also in this role I spearheaded initiatives in process improvement ending in actionable items.

I managed the projects of the Executive team in this role and lead process improvement meetings directed at the executive team.

I served the people of Colorado ensuring that all constituents received the services that they needed.

Greenwood Village, Colorado, Us

Led various initiatives that resulted in cost-savings and increased efficiencies.Directed space planning design meetings with clients, utilizing industry standard tools.Managed all aspects of the project from design to implementation, ensuring that client needs were exceeded.Prioritized projects and assisted team members with analysis, design and implementation.

Baltimore, Md, Us

Engaged by elite account executive teams as trusted resource.Restored dissatisfied client trust through laser focused dedication to executing project completion. Proactively resolved issues between client expectations and conclusive project result which drove additional business. Verified installation exceeded client expectations.Managed budget of $500K.

Baltimore, Md, Us

RESPONSIBILITIESProvide customer service to clients of American Office.• Assist sales executives, the sales manager, and project managers in their job functions.• Use of industry software to create proposals and MS office for status and correspondence with clients. • Keep an accurate status report that tracks critical ship dates for all of the sales executives’ orders• Facilitate in the construction of bid packages.• Call on vendors and their representatives for brochures and materials to give to clients and design firms.ACCOMPLISHMENTS• Worked with the highest grossing sales executives in the office.• Developed my product knowledge by using free time to take classes offered by manufacturers.• Utilized what I had learned to demonstrate product to clients for the sales executives.