Michael Dasilva Email & Phone Number

San Diego, Ca, Us

San Diego, Ca

Manage all aspects of account performance and project logistics by working with clientele, providing consultations and informative advice to further improve their brand product quality.Identify new sales opportunities within existing accounts, by promoting new products, while sustaining client-account manger relationships and up-selling and cross-selling.Proactive leadership to encourage team members to perform to the best of their abilities, influencing integrated sales, innovative ideas, marketing and revenue management strategies.Oversee day-to-day management of clients account advertisements and marketing statistics.Assured continual account satisfaction through maximum responsiveness, superior service levels and personal customer care.Increasing Co-Owners efficiency by reading, researching and routing correspondence; drafting letters and documents; and collecting, analyzing and summarizing information.Efficiently preparing itinerary and travel packets. Preparing travel & expense reports, reconciling corporate card expenses and making appropriate arrangements and recommendations.

San Diego, Ca

Achieved 128% of annual sales goal for 2014 and 118% of annual sales goal for 2015.Increased sales within the corporate segment by 30% through targeted prospecting.Successfully increased food & beverage revenues by 88.7% from 2014 to 2015, while undergoing a complex, two phase, $30 Million renovation.Assist Director of Sales & Marketing and Director of Catering with revenue forecasting and maximizing revenue dollars, resulting in the on-site sales team exceeding their annual revenue goals set forth by corporate Board of Directors and Leadership Team.Provide exceptional service and attention to detail to my clients and events in order to maintain and secure future repeat business, while utilizing and managing a full service resort, home to 55,000 sq. ft. of event space and 129 boutique luxury guest rooms.Service various types of clientele, including over 60 bridal clients annually, while promoting and selling products and services to potential clients via personal business rolodex, social-media platforms, on-site inspections, off-site sales calls and cold calling.Create tactics to help identify potential customers and revenue opportunities with the use of creative print material, eBlasts, digital advertising, social media platforms and consortia advertising.Regularly host, attend and participate in various local & national events, trade shows and networking functions, while soliciting and representing company for new business opportunities.

San Diego, Ca

Managed all aspects of event planning, individualized function logistics and contract negotiation for booth corporate and SMERF business inquiries, up to 100 rooms.Oversaw banquet and catering staff during on-site events, weddings, galas and corporate functions.Collaboration with the Executive Chef on all menu selections and design.Responsible for décor design and venue layouts.Represent the company and it’s various brands at numerous national corporate & consumer trade shows in San Diego, Los Angeles, Phoenix, & Las Vegas.Facilitated the solicitation and detailing of both local & transient event accounts, utilizing 7,500 sq. ft. of indoor event space and 227 guest rooms.

San Diego, Ca

Entrusted to insure timely resolution of guest issues and concerns.Assisted management in creating service and property standards by improving employee training and standard operating procedures.Provided guests with personalized travel arrangements and organized VIP transportation.On-site contact for all outside tourism vendor services in relation to dining, entertainment, and guest services.Created, received and finalized purchase orders, processed invoices, produced billing batches for accounts payable, edited and made necessary revisions in property management system.