Michael David Email & Phone Number

Review Banquet Event Orders with private events and culinary team to ensure all details of the event, such as staffing levels, room set up, buffet decor, and execution of the event meets club expectations.Handle all inventory and requisition of dry goods, food and beverage products, banquet equipment, and linen orders which resulted in lowering COGS by.

Durham, North Carolina, United States

Traveled to and assist 5+ venues reach their year end goal.Successfully achieved the 80, 80, 80 challenge for the first time in company history at the Greenville, SC location (80% guest satisfaction, 80% manager to guest engagement, 80% efficiency of bay usage).Created and implemented staff health and safety standards compliance training program which lead.

Collaborated with vendors to reduce our COGS by 17% in order to raise revenue by 22%.Increased member satisfaction survey scores by 10% by creating and hosting new and fresh member social events, such as burger night, beer club, wine club, easter day brunch, and "See Santa" events. Achieved club pool objectives after a complete renovation to 115% of.

Durham, North Carolina, United States

Assessed staffing needs and conducted performance reviews to over 50 staff members on customer service.Set, monitored, and achieved 96% of monthly park objectives, including the reduction of labor costs by 15%, reduction of spending and COGS by 35%, all while total revenue increased by %20.Increased guest satisfaction score by over 8% in each category.

Raleigh, North Carolina

Opened a brand new 65,000 Sq. foot restaurant/golfing entertainment center and effectively coordinated daily operations, resulting in greater productivity & higher levels of customer service satisfaction.Interviewed, hired, scheduled and counseled over 550+ qualified employees including kitchen, wait staff and customer service team members.Created and.

Dallas, Texas, United States

Dallas, Texas, United States

Dallas, Texas, United States

• Primarily responsible for orienting new customers and assisting repeat patrons on the Venus and Focus.
• Interviewed, hired, and trained new associates while implementing an ongoing staff development initiative to maximize productivity and revenue potential.
• Successfully increased employee retention by creating a positive work environment.
• Cultivated strong relationships with vendors and customers to drive business development.

Irving, TX

• Assisted in the preparation for golf tournaments, execution and tear down.
• Maintained high overall cleanliness of the Cart Barn and all related work areas.
• Developed an atmosphere of professional friendliness.
• Assisted guests in the movement, cleaning and storage of golfequipment upon arrival and departure.
• Prepared and inspected safety of fitness equipment for Sports Club Members.
• Additional duties included instructing members on the correct use… Show more

Stillwater, OK

- Prepared players, fields and equipment for proper playing conditions. - Officiated football, soccer, softball, handball, and basketball for the Oklahoma State intramural sports program.

Dallas/Fort Worth Area

Write sports stories for the website. Assisted in production and editing of daily news casts videos.Interview coaches and players.

Carrollton, TX

Monitored swimmers at the pool. Offered First Aid to pool users as needed. Cleaned facilities after hours.

Tyler, Texas Area

Played drums for worship band. Maintained the well being of camp. Serve campers from the kitchen. Monitored swimmers in the pool, lake, and paintball course.

Bachelor Of Science, Business Administration; Sports Management

Activities and Societies: Oklahoma State Cowboy Marching Band; Club Soccer

Education record

Activities and Societies: Creekview band; Soccer; START; Young Life