 Responsible for Warehouse Management, Inventory, Purchasing, Receiving, Inbound Logistics, Vendor Management, and Import and container expediting. Coordinating movement of global container shipments. Developed new customized reporting combining all customer orders to incoming product receipts, expediting the cross docking of critical shipments to jobsites. Implementing EDI and onboarding new order processing technology to create efficiencies in a dynamic office environment. SAGE 100 super user. Training and customizing user experience for better ease of use and faster reporting opportunities

 Working as a conduit between the Operations and Accounting Teams balancing the Inventory by reconciling discrepancies with unreported production entries, cycle counts, receiving errors, and un-invoiced orders. Review and fix cost discrepancies for the accounting department on items received with incorrect cost or with a unit of measure discrepancy. Root cause analysis of valuation discrepancies and addressing. Found and addressed previously unknown issues in the ERP system and was able to balance negative inventory problems against orders and entry issues which has improved overall inventory accuracy. Manage Ecom accounts in Shopify software and importing into the company ERP system. Balance ERP and Shopify inventory issues. Involved in a demo with NetSuites to review possible ERP upgrade and change and utilization of Dashboards to improve performance. Validating on-hand inventory of non-transacted items to improve reliability and accuracy of inventory.

 Established new protocols for Inventory Management to improve process flow and accuracy. Reorganize warehouse to improve flow, established bin location and location use for the first time in company history, and improved efficiency of shipping, receiving, and production by 20% Successfully performed first full physical inventory of warehouse, established regular cycle counts and protocols for material handling. Improved inventory accuracy by 30 to 40%, reduced Backorder and non-fulfillment on customer orders by 30% through MRP and scheduling, and lowered costs of warehouse operations by 10%. Training and process documentation for new procedures using existing technology not previously utilized.

- Developed expansion plan to grow company from local business to international business operations.- Provided guidelines for hiring and retention to improve in-house skill sets.- Improved and developed core KPI to bring in line with industry standards.

- Produced Mapping Analysis, Cost Analysis, Drive Time and Contract Compliance Analysis, and Strategic Planning for existing and prospective clients.- Generated analysis that showed with one relocation of a warehouse, SLA compliance would be improved to 98% and miles reduced by 17%.- Provided data to show cost savings to multiple clients in consolidating SSLs.- Created cost analysis template to allow clients to enter in data to see their relative costs of doing business. This was used as a sales tool to recruit new business.

- Managed and trained a staff of 20 Inventory Control Analysts in a 24/7/365 environment, including off-site in the US, Europe, and Asia.- Improved efficiencies of the department to reduce staffing from 20 to 14.- Improved Inventory accuracy to a 0.05% shrink from over 1.00% shrink in less than 6 months, and improved that to a less than a 0.01% shrink.- Managed the inventory operations and KPI’s of over 60 high profile clients to consistently above goal.- Drove department as a revenue center instead of a cost of doing business, within the first year reclaimed over 29% of department budget.- International and Domestic business travel for Inventory related projects.- Received several commendations and letters of appreciation from Executive team members for work performed.

- Managed a staff of 15 Inventory Analysts and one Supervisor in a non-union pick-pack food distribution warehouse.- Improved core KPI for Shortages to within goal in 6 months.- Improved core KPI for Shrinkage by establishing a scrap process.- Initiated reclamation process to save up to 25% of scrap cost.- Load leveled pick path ensuring 90% of picked items in primary path, improved production time and labor costs.- In house APICS training- Redesigned storage, forklift, and pedestrian lanes to ensure OSHA compliance and improve capacity, safety, and efficiency.

- Managed and trained a staff of 12 Inventory Control Analysts. Responsible for day-to-day operations of the Inventory Control Department.- Developed employee training and reporting procedures. - Provided level of service to help secure largest client account.- Maintained inventory accuracy to over 99.9% for over 150,000 active SKU’s- Received Employee Recognition Award for Outstanding Achievement.

- Inventory, planning, and purchasing manager minimizing costs of purchases by constantly reviewing and updating vendor pricing records. - Created MRP system which saved $75,000 in inventory costs within 1 year.- Eliminated raw material shortages to reduce production down time by 42%. - Eliminated inbound discrepancies.- Implemented scrap and overproduction reports for donation and tax purposes saving the company over 17% of overproduction costs.

- Solved company’s longest customer service issue.- Ranked in top 3 of call center matrix.- Customer service, computer training, troubleshooting, and analyzing skills.- Trained new and existing employees in both a classroom and working environment and developed solutions and procedures on the use of the software.

- Managed a unionized distribution warehouse and manufacturing facility and maintained the WMS and ERP systems.- Developed auditing procedures to increase order accuracy to over 99%.- Wrote operations manuals to train managers and support staff in operations. - Analyzed productivity to show 26% of man-hours underutilized.- Improved cycle count accuracy from 75% to 95%.- Ran team consistently above 100% efficiency on shift.