multiple projects simultaneously and prioritize work to meet adapting deadlinesStrong analytic problem solving C#, C++, Java, JavaScript, Visual Basic, HTML, CSS, Demonstrates the ability to work on multiple projects simultaneously and prioritize work to meet deadlines Ability to work overtime and irregular hours when needed.

Performed desktop and support for a real estate office of 5-10 individuals. Internet Web Design, HTML. PDA, Cell Phones, Computer System RefreshRecommended and installed computer systems including setup of O/S Windows XP,Windows Vista, set up word processing and payroll software, setup computer system to LAN and trained individuals on existing system.

Gateway 2000, Kansas City, MO, September 1995 – November 2000 Corporate Technical Support Professional, (Tier3) November 1997 – November 2000 Provided Windows PC Laptop and Windows PC technical support. Provided Lotus Notes, MS Office, Software, Windows support, Windows ServerMentored other helpdesk professionals Technical Support Professional, (Tier2) March 1996 – November 1997 Provided more advanced/complex technical support around Windows issues Customer Support Professional, (Tier1) September 1995 - March 1996 Provided first level customer support around Gateway customer issues.