Michael Davis Email & Phone Number

• Communicates with combatant commands, Services, Joint Staff Directorates and combat support agencies with respect to joint doctrine development activities and doctrine-related projects. • Maintains and tracks doctrine branch status reports and joint publication development activity using an existing joint publication and data tracking system. • Developed new tracking system that tracks existing processes and reduces redundancy of data entry. • Acts as the first level of support, fielding and responding to requests for assistance with respect to the Joint Electronic Library (JEL) and Joint Doctrine and Education Electronic Information System (JDEIS) web portals. • Provides key support in planning, preparing, and preparing documents for the semi-annual Joint Doctrine Planning Conference.

• Performed enterprise information technology requirements analysis and evaluation ensuring the timely delivery of critical communications and information technology solutions to the Chairman, Joint Chiefs of Staff and the Joint Staff • Developed reviews and approved plans, schedules and other technical documents. Served as primary liaison between JS directorates, contractors and vendors to coordinate activities, negotiate tasks and deliver solutions.• Procured Cognos Business Intelligence software; provided decision makers with accurate and timely information to increase their effectiveness in the decision making process.• Served as Project Officer for the Joint Staff Defense Messaging System, spearheaded the conversion from a client based system to a web based system saving operation and maintenance costs as well as providing the end-user with a more flexible platform

• Provided system administration support for over 140 senior officers—effectively responded to General Officer service outages, rapidly fixed problems, contributing to minimal service disruptions. • Supervised team of computer technicians during workstation install—preposition key resources, tested network connectivity, and ensured seamless move with minimal user downtime.• Consulted on software technical issues as well as provided configuration management guidance ensuring compatibly with current baseline structure.• Installed software and hardware components, printers, scanners, and joined machines to the domain providing enhanced user productivity.• Utilized maintenance software to remotely troubleshoot and repair computer problems, tracked software and hardware purchase requests, workstation repair tickets, fix actions within Remedy tracking software. • Evaluated new computer hardware and software products for applicability within the current network baselines.

• Managed the Special Air Mission (SAM) Airborne Battle Lab, with more than $600K in new network projects ensuring that new project were integrated into the lab and tested thoroughly prior to acceptance.• Managed personnel and network security for communications networks valued at more than $350M. Tracked the status of 110 newly opened and periodic reviews security clearance, keeping leadership abreast of any changes. • Monitored, coordinated and prepared certification and accreditation packages in accordance with DITSCAP making sure the SCOPE Command networks adhered to Federal and Department of Defense guidelines. • Conducted monthly and quarterly network vulnerability scans using ISS Internet Security Scanner, maintaining a 100% incident free environment.