Knowledge of clinical operations and policies and procedures; knowledge of applicable clinical standards of practice as required by State, Federal and accreditation organizations; knowledge of standards/codes pertaining to the patient care environment; knowledge of desktop computer operations and networked environments, operating systems as it relates to clinical applications; knowledge of project management principles, techniques and tools; excellent written and oral communication skills; considerable computer literacy skills; strong analytical skills; ability to utilize quality improvement methods and tools; ability to plan and coordinate projects, ability to analyze and evaluate hardware, software and data processing systems; ability to analyze and interpret technical data; ability to prepare and conduct training classes; ability to resolve and recommend solutions related to system performance and user problems; ability to apply continuous improvement methodologies; demonstrated ability to work effectively in a multidisciplinary environment.