Michael Davis Email & Phone Number

Scranton, Pennsylvania, United States

Schedule and assist 3rd party labs with sample testing of harvest material and finished products. Create manifests and manage the transfer of retains through MJ Freeway. Data entry for harvest and finished product results, review and approve compliance labels for finished product. Create work orders for processing/manufacturing departments. Inspection of any incoming production materials i.e. packaging, labels, hardware. Quality check of production material, processes, and finished product. Collaborate with Sales to list finished products to wholesale market through LeafTrade system. Review, reconcile, and file master batch records. Perform internal EMP testing with swabbing and settle plate methods, and recording and analysis of data. Provide training with new hires on quality practices and proper GMP documenting. Use of C15 - Veeva Vault to manage site SOP training records, SOP reviews, document changes, and incident reports. Perform daily facility walk-throughs to note any quality concerns, compliance issues, process improvements and provide open communication to all departments.

Factoryville, Pennsylvania, United States

Assisted with hiring and training personnel for the opening of Steak N' Shake, located at Keystone College. Managed the quality control of product and customer service, managed workflow and prioritized orders to satisfy customer needs. Performed daily cleaning of facility equipment and maintained HACCP Logs, Safe Control Logs, monthly audits and store inventory.Key Contributions: ▪ Successfully worked as a team to perform the highest grossing opening day for the Steak N Shake company in the state of PA▪ Remained in compliance with state regulations during COVID-19 Pandemic▪ Developed customer relationships and demonstrated company values to strengthen business reputation

Clarks Summit, Pennsylvania, United States

Assisted with inventory control, receiving deliveries, and vendor payouts. Provided exceptional customer service while addressing customer concerns and promoting store products. Performed all opening and closing duties, and input new products into POS system. Remained in compliance with store policy and LCB regulations when selling alcohol.Key Contributions: ▪ Implemented 5S organizational strategies to improve efficiency throughout the business▪ Assisted in the development of the Store Employee/Procedure Manual▪ Reset merchandise, improved product placement resulting in growth of sales▪ Supervised and assisted employees in retail and deli departments to maximize workload process▪ Developed customer relationships and demonstrated company values to strengthen business reputation

Tunkhannock, Pennsylvania, United States

Wilkes Barre, Pennsylvania

Scheduled preventative maintenance while providing internal customer service to all departments. Remained in compliance with insurance, risk management, OSHA standards, and company policies by maintaining accurate documentation of expense reports, purchase orders, insurance certificates, and system impairments. Supervised contractors and vendors to ensure work completed to company standards. Contacted vendors regarding invoice discrepancies, maintained all contract and purchase order files. Participated in the selection process for new vendors. Key Contributions: ▪ Maintained corporate service award records for the Human Resources department▪ Implemented a new digital work order process resulting in streamlined communication, efficient work load prioritization, and conservation of time and resources▪ Initiated lighting efficiency upgrades resulting in a savings of $37K▪ Collaborated with Human Resources and Marketing departments to reformat corporate ethics booklet to maintain customer compliance▪ Initiated the revitalization of corporate recycling program to strengthen the company’s commitment to environmental consciousness

Tunkhannock, Pennsylvania

Assisted Building Manager with day-to-day operations, project managment, and home repairs. Fulfilled work orders and responded to emergency calls. Performed the duties of Building Manager in the event of absence including: purchased supplies, filed receipts and invoices, assessed and resolved building issues, and tenant complaints.Key Contributions:▪ Performed visual inspections of 75 apartment units and rental management properties▪ Documented damages, health risks, and necessary repairs requiring immediate attention▪ Developed customer relationships to strengthen business reputation▪ Distributed Notice to Quit to tenants

Tunkhannock, Pennsylvania

Served as Sales and Customer Service Representative by generating leads through cold calls, door-to-door sales, and referrals. Processed and recorded data for new customer accounts, addressed customer inquiries, and produced content and copy for customer websites and marketing literature with Drupal and Adobe.Key Contributions:▪ Developed and negotiated client contracts to satisfy customer needs▪ Handled all customer concerns relating to the sales process▪ Initiated and researched the development of mobile applications to increase revenue▪ Developed sales material marketed to Pennsylvania counties and municipalities that received gas rights, in compliance with the requirements of PA Act 13

Tunkhannock, Pennsylvania

Customer Service, Ticket Sales, Concession Sales, Projectionist, Event Setup

Bachelor Of Arts (Ba), Communication, General

Education record

Chess Club