Who is Michael Davison? Overview
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Michael Davison is listed as Senior Customer Success Manager at OptumUK, based in Sheffield, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Michael Davison.
Michael Davison previously worked as Senior Customer Success Manager at Emis and Customer Success Manager at Edenbridge Apex. Michael Davison holds English & History Ba Hons, History from Sheffield Hallam University.
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Email format at OptumUK
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OptumUK
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Profile bio
About Michael Davison
I am a Senior Customer Success Manager working for EMIS who provide state-of-the-art clinical system analytics to Primary Care Networks throughout the UK. This is meaningful, concise information with an aim to support front line staff with service transformation and improving clinical outcomes.
Current workplace
Michael Davison's current company
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7 roles
Michael Davison work experience
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Senior Customer Success Manager
CurrentAs a Senior Customer Success Manager, I lead initiatives for NHS primary care clients, managing over 400 GP practices and four Integrated Care Boards. I focus on enhancing customer satisfaction and retention through proactive engagement and strategic partnerships. I train teams on advanced analytics software, conduct business reviews to monitor health.
Mar 2024 - Present
Customer Success Manager
Edenbridge Apex
Aug 2022 - Mar 2024
Account Manager
- I managed approximately 150 business-to-business clients, focusing on acquiring new clients, retaining active accounts, and reviving lapsed relationships. I set quarterly targets based on year-on-year statistics and.
- Digital marketing
- Traditional marketing
- Content marketing
- Search engine marketing (SEM)
- Search engine optimisation (SEO)
Aug 2016 - Sep 2022
Segway Instructor
- As an Event Instructor and Coordinator, I guided individuals and large groups of all ages in the safe use of Segways, prioritizing clear communication and a positive experience. I managed equipment time and battery.
- One-on-one and group instruction on Segway usage
- Merchandise sales and cash handling
- Time and battery management for equipment
- Conducting safety assessments and ensuring compliance
- Driving company vans for equipment transport
May 2014 - Jul 2016
Barista
- In this role, I focused on delivering what Starbucks defines as 'world-class customer service.' My friendly and approachable demeanor created a welcoming environment for customers, encouraging them to engage and ask.
- Prepared and served a variety of beverages, including coffee and specialty drinks.
- Maintained cleanliness by sanitizing work areas and equipment.
- Organized and cleaned service and seating areas.
- Provided detailed descriptions of menu items and made product recommendations.
- Assisted customers by taking orders and processing payments.
Feb 2011 - Apr 2014
Supervisor
- During my time at Subway, I had the opportunity to enhance my leadership skills and collaborate effectively within a team environment.Key Responsibilities:
- Managed staff breaks to ensure smooth operations during shifts.
- Trained new employees to uphold service standards.
- Handled cash transactions and performed safe counting.
- Processed stock orders to maintain inventory levels.
- Addressed customer complaints to enhance satisfaction.
Sep 2009 - Feb 2011
2 education records
Michael Davison education
English & History Ba Hons, History
Education record
Sir Robert Pattinson Academy
FAQ
Frequently asked questions about Michael Davison
Quick answers generated from the profile data available on this page.
What company does Michael Davison work for?
Michael Davison works for OptumUK.
What is Michael Davison's role at OptumUK?
Michael Davison is listed as Senior Customer Success Manager at OptumUK.
Where is Michael Davison based?
Michael Davison is based in Sheffield, England, United Kingdom while working with OptumUK.
What companies has Michael Davison worked for?
Michael Davison has worked for Optumuk, Emis, Edenbridge Apex, National World Plc, and Segway Events Ltd.
How can I contact Michael Davison?
You can use AeroLeads to view verified contact signals for Michael Davison at OptumUK, including work email, phone, and LinkedIn data when available.
What schools did Michael Davison attend?
Michael Davison holds English & History Ba Hons, History from Sheffield Hallam University.
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