Michael Daw Email & Phone Number

San Francisco Bay Area

-Direct the Technology sales process for live and virtual programming at numerous luxury locations in Northern California and Nevada. Hotel partners include, but not limited to Four Seasons, Fairmont, Marriott, and Hyatt, -Develop New Market Business partners through the mantra of competence, conscious compassion.-Engage in cross-functional collaboration to ensure product execution that exceeds customer expectations-Manage the entire customer lifecycle from lead generation to acquisition and retention, always prioritizing exceptional customer management while guiding them through the customer journey-Regional and National Account Management-ZOOM to Third Party integration specialist-Hybrid+ Certified-Award-winning sales leader who increased revenue by more than 140% to target with a 98% customer satisfaction rating.-Repeat top performer in company-wide sales blitz ranking, as well as in overall sales revenue and account management evaluations-Recipient of an Accor Hotels spotlight recognition for excelling in service to customers-Wireless Network Administration -Financial Forecasting

Napa, California

-CEO and Owner of a theatrical armory dedicated to educational and community instruction in the art off theatrical combat, historical research, and inventory management for coast to coast equipment rental and sales-Guest instructor and stage combat choreographer at educational institutes including Santa Clara University, Diablo Valley College, Presentation High School, Napa High School, New Tech High School, American Canyon High School, Pioneer High School, Ann Sobrato High School, Silverado Middle School, Stone Bridge Elementary, Saint Claire Elementary, and others-Sole responsibilities include Account Management, Social Media Management, Print and Viral Marketing, Product assessment, Acquisitions, Inventory management, Supply chain management

Experience training, supervising, and managing a staff of contractors, and roughly 30 employees on many facets of media specialties, including computer + projector/display panel installations, computer lab maintenance, digital video production, digital signage distribution and installation, audio reinforcement, and web conferencing, for over 250 temporary events, and permanent installations a day. Digital Media ProductionAccordent capture Events PlanningProject Management Staff ManagementFamiliar with SP, Extron, AMX, and Crestron room control systemsSchedule maintenancePayroll Team collaboration Web conferencing system(Polycom, Zoom, GoToMeeting etc.)Work within sever time limitationsEquipment maintenance

Extensive experience recruiting and instructing college students on the technical aspects of production lighting, sound, audio/visual and rigging design and engineering for a 575 seat proscenium theatre with fly loft, motorized orchestra pit, and high end lighting, sound, and portable projection systems. Additionally, helped train and manage students to work in a smaller, more intimate musical recital hall where interfacing with artists took precedence over technical or design aspects. Instruction of college studentsSupervision of student and staff employeesCollaboration with artistic and technical staff Visual support using projectors and lap top computers Audio reinforcement using lavaliere and hand held microphones Overseer and Manager of technical activitiesEvent planningWorking within strict time limitations

Worked closely with the managing director to facilitate the growth of the Center of Performing Arts through rental space coordination, fundraising, staff training, board development, recruitment, and production management.

Napa, California

Part time tasting room host at boutique family winery catering to individuals and large tour groups

Meritage Resort And Spa, Napa, California

- Oversee high production standards and financial success of the largest events venue in the area. - Sales Negotiation - Customer Service- Staff Training- Staff Management- Budgeting- Financial Forecasting-Network Administration

Mountain View, Ca

recruit, and train hundreds of students a year on the craft of bartending

2009Collaborated with other departments, staff, and executives to provide mobile or staged audio/visual support, and produce packets of video and audio recorded media for storage or web casting. All audio, video and web cast captured media was converted, and house in a video-on-demand library. Digital Media ProductionEquipment maintenanceVisual support using projectors and lap top computersAudio support using lavaliere, hand held, and in-house microphones Familiarity with Crestron, Gatekeeper, and Polycom communication systemsWeb casts and audio/video capture. Video camera operationSound board engineering Online Video-On-Demand library maintenanceCollaboration with executives and staffWorking within strict time limitations

Ba, Theatre Arts

Coursework, Performance Media

Education record