Michael Dawkins Email & Phone Number

Duluth, Ga, Us

As part of KELLY’s SETT (Science, Engineering, Technology, and Telecom) Business Unit, we are committed to providing state-of-the-art telecom engineering and deployment solutions for legacy, 5G, and private networks. We are a leading provider of comprehensive high-value engineering, technology, and business consulting solutions, and we deliver these through (1) staffing, (2) scope of work, and (3) direct hire services. Our collective purpose is to connect people to work that inspires them so that, together, we can provide customer solutions while advancing our diverse workforce and the communities we serve. We take the time to understand our client’s needs and match with our candidate’s experience, skillset, interests, and career aspirations to connect them with meaningful opportunities that achieve their short and long-term goals.• Focusing on the Rural Broadband initiative, Rip and Replace program, and Wireless solutions for Enterprise customers, including Private networks.

Led the West and Central Region teams, driving explosive growth of Value-Added Service sales with Wireless and Wireline portfolios, while establishing a culture of collaboration and teamwork. Managed a team consisting of Senior Managers and 50+ Engineers.• Responsible for enterprise, public sector, and general business segments• Prioritized the team’s focus, leading to a 25% YOY increase in Value Added Service sales• Strengthened channel partnerships creating an increase in gross revenue• Executed on key product mix driving 17% increase in IoT Solutions

Managed a team of more than 400, responsible for the growth and retention of businesses at the enterprise and small/medium business levels along with the public sector. Oversaw four locations across the US. • Developed, designed, and built the organization from inception• Responsible for enterprise, public sector, and general business segments• Managed customer base of 100k+ accounts, generating over 140k annual incremental subscribers• Overhauled product priority creating gross Solution sales revenue• Restructured organization, improved training programs, and implemented cost savings programs leading to total Operating revenue of $105M

Managed Sales, Support, and Field Help Desk teams supporting the national field sales organization. • Handled prospecting and appointment setting annual values• Implemented new policies and procedures increasing sales • Generated over 18k gross adds from General Business National Volume Purchase agreements • Supported 43k import/export activations for all segments • Successfully processed over 95% of pricing contract requests at or below standard offerings

Oversaw the Major Account segment for the business, providing sales requirements for pricing, marketing, compensation/commissions, and operations. • 2,500 National Volume Purchase generating over 160,000 gross adds• Created Major Account lead generation program • Launched import/export program for the Public Sector, National Accounts, and General Business while solidifying the process • Grew the General Business segment to an increase of 121% over budget• Overhauled customer retention strategies delivering on churn rate of .99%

Responsible for the Major Account segment for the business, providing sales requirements for pricing, marketing, compensation/commissions, and operations.

Responsible for developing and building a centralized organization to provide support for both the Direct and Indirect Sales Channels responsible for headquarters locations.

Built an internal organization accountable for 1300 Companies with a national presence, driving subscriber growth, customer satisfaction from an internal low-cost resource.

Responsible for driving revenue, subscriber growth, customer satisfaction, managing a team of National Account managers for the Mid-South Area.

Responsible for developing short and long-term sales strategies with Fortune 500 companies. Responsible for growing Nextel’s market share, revenue, and gross margin through National Contracts.

Developed first Branch office for Nextel in the South. Grew Market share 25% in first year, acquisition of over 300 new business clients while implementing service efficiency programs for the Branch office.

Responsible for growing Nextel’s market share and revenue base through the acquisition of new clients in the Greensboro market. Restructured territories and sales incentive programs, to be competitive and align with the market’s sales and service objectives.