Michael Dawson Email & Phone Number

I am a graduate from Southern New Hampshire University with a Bachelor of Business Administration in Business Finance, and a Bachelor of Science in Data Analytics. I have completed the Google Data Analytics Professional Certificate, a rigorous, hands-on program that covers the entire scope of the data analysis process. I have developed a great understanding and proficiency of platforms for effective data analysis, including SQL, spreadsheets, Tableau, and R Programming. I am passionate about applying my data analysis and banking skills to help make informed business decisions and provide value to my customers and organization.At Artisans' Bank, my dedication to providing exceptional customer service and customer analysis has been pivotal in helping to double branch deposits over a four-year tenure. With a focus on accurate error resolution, I manage a wide range of personal and commercial accounts, ensuring each client's financial solutions are tailored to their unique needs.My analytical prowess, honed through a Google Data Analytics Professional Certification and a background in business administration, empowers me to effectively detect potential fraud and conduct market analyses to maintain competitive rates. Our team's collaborative efforts have substantially fortified the financial health and customer trust in our institution.At Grotto Pizza, I used my role as the assistant general manager to perform continuous improvements to achieve an efficiently run restaurant. Using sales forecasting, market analysis, and systems analysis to reduce instances of waste in both labor and food costs. Through continuous improvement we were able to streamline multiple processes and improve overall profitability.