Business development representative - use Salesforce CRM to find and generate leads, Email marketing strategies, outbound cold calls, also building loads, making sure things go smoothly throughout pickup, transit, and delivery. handling general operational tasks.

Greet guest and help them check into their rooms while providing a luxury experience, communicate with other departments to ensure guest request are fulfilled, handle guest complaints, As a GSA we also implement some sales strategies to upsell guest stays as well.