Michael De Graaff Email & Phone Number

Amstelveen / Antwerpen

• Provide daily operational leadership for Sensory Belgium, overseeing team management and ensuring operational efficiency.
• Conduct end-of-year and performance reviews, while guiding team members through training and development initiatives.
• Develop and manage budgets, aligning operational plans with strategic objectives to drive business growth.
• Spearhead initiatives to establish Sensory Belgium as an independent Business Unit (BU), in line with organizational goals.
• Responsible for Key Client accounts, ensuring exceptional service delivery and client satisfaction.

Amstelveen, Noord-Holland, Nederland

• Managing (remotely) the executing team in Antwerp (since Dec. 2022).
• Managing Key Clients in the Belgian market.
• Controlling the, continuously changing, weekly planning.
• Analyzing test results and translate these into reports.
• Lead in the opening of a new test location in Antwerp, Belgium

Alcala De Henares, Gemeente Madrid, Spanje

Coordinating the setup of a new warehouse in Alcalá de Henares, Spain. We implemented the 123Inkt-way of working in Spain while dealing with all the logistical challenges that presented themselves.

De Kwakel, Provincie Noord-Holland, Nederland

Responsible for managing the request and questions of the Spanish speaking customers as well as arranging international transport. To do this I was in close contact with our purchasers and transport companies.

Managing a team consisting of members with various ages and nationalities. Packing flowers for international transport.

De Kwakel

Als allround medewerker verantwoordelijk voor verschillende werkzaamheden binnen de productie (inpakken, orderpicken, intern transport e.d.).

Greater Buenos Aires

Writing my thesis for my Bachelor in Commercial Economics

Liberia, Costa Rica

As a marketing intern I was responsible for maintaining the social media accounts, supporting the marketing manager, writing newsletters and creating more conversion to the website. I also wrote a strategic advice report and communication plan on how to attract more non Northern American students.

Bachelor, Marketing/Marketing Management, General

Minor, Cross Cultural Business Skills