Michael De Marco Email & Phone Number

Automotive District Manager/ Franchise Operations & Training Manager/ Team LeaderConduct in-store and classroom demonstration and training to the processes as directedProvide in-shop verification of compliance with the sales process.Provide in-shop support for new franchisees.Assist in market rollout activities, as appropriate.Communicate effectively with Dealers and Management as circumstances arise that may need their attention.Participate in centralized training as needed.Complete other tasks assigned by Director of Franchise Operations.Drive Financials by Meeting Sales Plan & Exceeding Sales Budget.Detail Oriented, Customer Focused, and Engaged. Driven on Delivering a Positive Customer Service Experience. Maximize Service Productivity Flow & Schedule Work Hours to Control Payroll.Deliver Positive Results & Double Digit CompTeam Building & Talent DevelopmentEnsuring Training Completion for Managers & Hourly teamInternal Standards Audits and Safety Observations.Building Neighborhood Relations & Implementing Marketing Strategies Serving as a liaison between corporate office & field operations

Listed skills include Profit, Customer Satisfaction, Team Building, Training, and 38 others.