Michael De Rama Email and Phone Number

I am a virtual assistant with a strong background in sales, appointment setting, and customer service. I have experience as a video observation proctor for a US-based healthcare company, where I handled scheduling webinar appointments through inbound and outbound calls, assisted with client onboarding, managed emails, and generated leads. My role also involved organizing COVID-19 testing appointments, guiding patients through self-administered tests via video, ensuring accurate patient information for online consultations, and maintaining customer data in spreadsheets.Additionally, I have worked as a customer service representative at T-Mobile Postpaid, where I managed client accounts and addressed inquiries. My experience also includes serving as a non-voice sales representative for a US-based automotive company, providing customer support, and responding to client inquiries.Skills:Strong organizational and multitasking abilitiesExcellent communication and interpersonal skillsProficiency in managing emails and scheduling systemsExperience in lead generation and client onboardingAttention to detail in maintaining accurate records and customer dataAbility to work well under pressure and adapt to new challengesI am confident that my diverse experience and skill set would be a valuable asset to your team. I look forward to the opportunity to contribute to your company. Feel free to send me a message!