Michael De Rojas

Michael De Rojas Email and Phone Number

Virtual Assistant
Michael De Rojas's Location
Meycauayan, Central Luzon, Philippines, Philippines
About Michael De Rojas

Hi! My name is Michael Ryan. I am 26 years old from the Philippines.I worked in a BPO set up for more than 5 years (mainly as a team manager).Day-to-day tasks includes (but are not limited to) monitoring performance, coaching employees, presenting weekly performance reviews and monthly business reports. I also supervise team meetings and handle escalated concerns.I recently graduated from an Online Virtual Assistance Academy where I gained some knowledge on:- Email Marketing and Management- Social Media Engagement, Marketing and Management- Basic Graphic Design- WordPress ManagementI can help you manage your E-mail, and social media account as well as your small business. Also, I can make campaigns, send emails, and promote your service or product to your prospects and customers which will surely help your business and will be appealing to customers.I am goal-oriented, a fast learner, and dedicated to my work. I always aim to deliver a good job before the deadline. I love learning, exploring, and adapting to new things.If you think we are a good match. I am looking forward to being part of your successful business/company.Thank you for taking the time to read my profile. Have a great day ahead of you!

Michael De Rojas's Current Company Details

Virtual Assistant
Michael De Rojas Work Experience Details
  • Taskus
    Team Manager
    Taskus Sep 2020 - May 2022
    Meycauayan, Central Luzon, Philippines
    Food Delivery (USA) & E-Commerce (USA)Managing a team of chat representatives for a fooddelivery campaignCoaching agents to ensure that they provide the bestcustomer experience.Reviewing the team's productivity and performance scorecardsPresenting weekly performance reviews and monthlybusiness reviews
  • Exl Services
    Executive
    Exl Services Jan 2020 - Aug 2020
    Pasay, National Capital Region, Philippines
    Life Insurance (USA)Executive at the Death Claims Department of the largestlife insurance firm in the US.Validating and reviewing requirements for each claimExplaining the final computation and ensuring payment iscompleted
  • Transcom
    Team Manager
    Transcom May 2014 - Aug 2017
    Philippines
    Telco (UK)Managing a Customer Service and Technical Supportteam at one of the biggest telephone service provider inthe UK.Coaching agents to ensure that they provide the bestcustomer experience.Reviewing the team's productivity and performance scorecardsPresenting weekly performance reviews and monthlybusiness reviews

Michael De Rojas Education Details

Frequently Asked Questions about Michael De Rojas

What is Michael De Rojas's role at the current company?

Michael De Rojas's current role is Virtual Assistant.

What schools did Michael De Rojas attend?

Michael De Rojas attended Ama University.

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