Collaborative communications leader with a successful track record in leading public relations initiatives, corporate reputation communications, media relations, issues management and crisis communications.Key Accomplishments:- Led the design and implementation of enterprise-wide crisis communications plan across CVS Health's Corporate, Retail, Pharmacy Benefits Management and Health Insurance segments. - Led external/internal communications for CVS Health’s $5 billion global opioid settlement. - Developed and managed enterprise communications strategy for media, customers, health plan and pharmacy benefit clients to favorably position CVS Health’s actions to mitigate the Change Healthcare cyberattack that impacted nearly the entire healthcare industry. - Developed multi-business unit (CVS Pharmacy, Caremark, Aetna) external/internal communications strategy for women’s reproductive health services following SCOTUS ruling on Roe v Wade.- Lead the media strategy for CVS Health’s program combating organized retail crime to highlight the problem of stolen goods sold on online marketplaces, which helped lead to the passage of the federal INFORM Consumers Act and top-tier news coverage of the company’s industry leadership in the Wall Street Journal and Bloomberg News.- Developed and oversaw the communications plan for CVS Health’s strategic reduction in store density, shift to omnichannel and new store formats, resulting in “store closings” media coverage with low negative sentiment and consistent inclusion of the company’s strategic messaging.- Achieved leading share of voice over competitors through national media engagement on CVS Health’s COVID-19 vaccine and testing services, contributing to record-high positive consumer sentiment for the brand during and after the pandemic.