Michael L. Del Santo

Michael L. Del Santo Email and Phone Number

Operations Manager @ Total Terminals International, LLC
Newport Beach, CA, US
Michael L. Del Santo's Location
Corona del Mar, California, United States, United States
Michael L. Del Santo's Contact Details

Michael L. Del Santo work email

Michael L. Del Santo personal email

n/a
About Michael L. Del Santo

As a Preload Operations Manager at UPS, I lead a team of over 300 UPSers in loading, unloading, and sorting packages for delivery. I am responsible for ensuring safety, quality, and efficiency standards are met, as well as managing budgets, schedules, and performance metrics. I have successfully implemented several initiatives to improve productivity, reduce costs, and enhance customer satisfaction, such as introducing new technology, optimizing workflows, and providing training and coaching.I have a Bachelor's Degree in Political Science and Government from Loyola Marymount University, where I developed strong analytical, communication, and leadership skills. I also have a passion for event marketing and event services, having worked in various roles in this field for four years. I have coordinated and executed multiple events, ranging from concerts and festivals to corporate and social gatherings, with a focus on driving sales, creating memorable experiences, and building relationships. I am eager to learn, grow, and excel in all facets of business operations with passion, empathy, integrity, and courage. I operate with a “can do” mentality and welcome any challenge to exceed expectations.

Michael L. Del Santo's Current Company Details
Total Terminals International, LLC

Total Terminals International, Llc

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Operations Manager
Newport Beach, CA, US
Employees:
117
Michael L. Del Santo Work Experience Details
  • Total Terminals International, Llc
    Operations Manager
    Total Terminals International, Llc
    Newport Beach, Ca, Us
  • Ups
    Preload Operations Manager
    Ups Nov 2023 - Present
    Ontario, California, United States
  • Ups
    On Road Supervisor
    Ups Jun 2023 - Nov 2023
    San Bernardino, California, United States
  • Ups
    On Road Supervisor
    Ups Apr 2022 - Jun 2023
    Ontario, California, United States
  • Ups
    Preload Operations Supervisor
    Ups Dec 2020 - Apr 2022
    Ontario, California, United States
  • Ups
    Preload Safety Supervisor
    Ups Apr 2020 - Dec 2020
    Ontario, California, United States
  • Ups
    Operations Supervisor
    Ups Jul 2019 - Apr 2020
    Ontario, California
    -Preload Operations Supervisor in one of UPS Small Package Operations largest facilities on the West Coast.-To date, I have been responsible for supervising the successful loading of parcels to our loyal customers, building and leading a team to success, driving results, and mentoring the incredible UPSers who load the parcel into each package car with accuracy and care.
  • Vineyard Vines
    Sales Associate
    Vineyard Vines Oct 2018 - Jul 2019
    Newport Beach, California
    -In this role I refined my retail sales skills, customer service skills, effective communication skills, level of experience in the retail space, and the ability to drive individual, and store sales.-From my date of hire in October 2018 through June 2019, I exceeded $250,000 in net sales (20% of the store's net sales).-As the store and company’s highest producer, I worked confidently with all customers that entered our doors to make sure that our brand’s values and mission were on full display each and every day. - I epitomized and demonstrated the “every day should feel this good” brand motto with positivity, drive, and passion.
  • Loyola Marymount University
    Aslmu Speaker Of The Student Body Senate
    Loyola Marymount University Oct 2017 - May 2018
    Greater Los Angeles Area
    -Performed leadership duties with confidence, empathy, and transparency in an effort to best represent the University's 6,500+ undergraduate students.-Planned, facilitated, and maintained order during Student Body Senate meetings. -Provided the support and guidance needed to expedite progress made within the Student Body Senate. -Served on the Student Affairs Committee to voice the concerns of the Student Body to members of the University Administration.-As Speaker of the Student Body Senate, I was one of the 7 voting members that managed and allocated the University's Student Reserve Fund’s $250,000 allotment for registered student organizations on campus. As a result of strategically allocating that $250,000; our student organizations yielded over $2,500,000 in Philanthropic fundraising for various charities across Los Angeles.-As a voting member, I reviewed each and every application to identify possible liabilities, lies, mistakes, or ways in which an event may not follow University values and mission.
  • Loyola Marymount University
    Aslmu Senator For Sorority And Fraternity Life
    Loyola Marymount University Jun 2017 - May 2018
    Greater Los Angeles Area
    -Unanimously elected the first ever Senator for Sorority and Fraternity Life due to success as President of Greek Life, my proactive mentality, and reputation as one of the most sincere, productive, positive, fun, and respected Greek Leaders on Campus.-I helped make the University a better place to attend, with the help of my fellow senators, by using my leadership positions to create necessary events like the first ever Mental Health Summit, and as a prominent influencer and leader on campus, opened up and helped others struggling with mental health by doing so.
  • Moment Entertainment
    Event Coordinator
    Moment Entertainment Sep 2015 - Dec 2017
    -My responsibilities included: Bringing together 200-250 college students each month for a positive networking and social experiences at various premium venues around Los Angeles.- To do this, I managed a four person team that worked to maximize the exposure of events and drive ticket sales by providing unparalleled customer service, being influencers on campus, and creating consistent positive experiences.-Through experiences with Moment Entertainment, I learned an incredible amount from my mentors about the immense logistics, planning, hospitality, and marketing that goes into every successful event, regardless of the size.
  • Olukai
    Event Marketing Intern
    Olukai May 2017 - Aug 2017
    Irvine, California
    -As an Event Marketing Intern, I was able to learn, and begin to master the ins and outs of the event planning process in the luxury lifestyle apparel segment, as well as how to provide exceptional customer service.-This process included corporate event sponsorships, setting up pop-up retail shops at events, traveling to events to sell product, providing the best customer experience possible, and building brand awareness and loyalty.-In an effort to maximize efficiency communicating with key media contacts and influencers, I reorganized the company’s influencer spreadsheet by labeling each influencer by level of influence, promotional products sent to them in the past, sizes in footwear and apparel, as well as their hobbies.-I also ran each "influencer" through an algorithm that let me know whether the “influencer” had paid for followers and likes. This was in an effort to rid the influencer spreadsheet of "free riders" who yielded nothing to the brand, had dismal spheres of influence, yet had previously been regularly receiving promotional marketing products.-Due to my expansive skill set, willingness to help out wherever possible, and outgoing personality, the VP of Marketing gave me access and control of the brand’s Instagram account with the task of reaching out to high profile social media influencers, bloggers, photographers, and editors, in an effort to gain maximum exposure for the launch of the company’s “Sneaker” campaign.
  • Loyola Marymount University
    President Of The Lmu Greek Council
    Loyola Marymount University Jan 2016 - Aug 2016
    -Being a leader and the figurehead of a 1,700 person Greek Student Body, I was successful by creating inter-fraternalism and bringing people from all organization’s together for events. -I was responsible to the administration with problem-solving, and making Greek Life more efficient and more sustainable at Loyola Marymount University.-With the support of my council, I signed into order a plan to change the structure of the entire Greek System which allowed for an increase in much needed diversity and inclusion.-The structure of Greek Life at Loyola Marymount University is now three separate councils, because I felt like sororities, fraternities, and culturally based fraternal organization’s should each have their own voices, and councils.

Michael L. Del Santo Skills

Leadership Public Speaking Management Social Media Customer Service Communication Microsoft Office Project Management Luxury Lifestyle Event Management Event Planning Culture Change Microsoft Word Microsoft Excel Microsoft Powerpoint Retail Sales Wholesale Merchandising Asset Allocation Inventory Management Hospitality Industry Team Building Teamwork Time Management Budgeting Relationship Building Inside Sales Outside Sales Special Events Special Events Coordination Influencer Marketing Public Relations Campaigns Spreadsheets Social Influence Strategic Public Relations Planning Account Management Luxury Goods Performance Management Performance Metrics Marketing Organization Skills Sales Management Strategic Planning Problem Solving Research Negotiation Customer Relationship Management Employee Benefits Design

Michael L. Del Santo Education Details

Frequently Asked Questions about Michael L. Del Santo

What company does Michael L. Del Santo work for?

Michael L. Del Santo works for Total Terminals International, Llc

What is Michael L. Del Santo's role at the current company?

Michael L. Del Santo's current role is Operations Manager.

What is Michael L. Del Santo's email address?

Michael L. Del Santo's email address is md****@****ups.com

What schools did Michael L. Del Santo attend?

Michael L. Del Santo attended Loyola Marymount University, St. Francis High School, La Canada, Ca.

What skills is Michael L. Del Santo known for?

Michael L. Del Santo has skills like Leadership, Public Speaking, Management, Social Media, Customer Service, Communication, Microsoft Office, Project Management, Luxury Lifestyle, Event Management, Event Planning, Culture Change.

Who are Michael L. Del Santo's colleagues?

Michael L. Del Santo's colleagues are Ryan Schilling, Susana López, Marcie Mariscal, Amanda Lawson, Blake Glassco, Frank Capo, Daniel E. Sebastian.

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