Michael Del Valle Email and Phone Number

•Proactively meet with customers face to face and over the phone to discover their financial needs and recommend the best products and services.•Cross-sell products through referrals and outbound calling.•Use profiling analysis tool to identify cross sell opportunities and made outbound sales calls to increase product per customer ratio.•Consistently meet as well as exceeded goal requirements.•Coach tellers by providing the proper product knowledge to recognize a need for the customer and refer them over to a banker.•Assist customer with credit based products based on customer needs as well as their financial priorities. (Such as Home Equity Lines and Loans.)

•Assistant store manager in training and head visual merchandiser.•Assisted in local marketing and promotions for boutique location. •Extensive client book record. Maintained strong relationships with clients and retained them through open-ended communication. •Generated 146,000 within the first 12 months and maintained a 2.0 UPT. •2 promotions within 2 months.•Managed a staff of 8 and a store with a volume of 800,000 per year.