Michael Delelys Email & Phone Number

Phoenix, Az, Us

Apache Junction Az

currently work with the SMI populationAs bhpp I run groups transport clients as a case aide I do case management, suicide prevention, crisis work on housing issues help clients with with paperwork and resources follow up with clients and look for clients that may have fallen off tract and try to help piece their lives back together. among several other things.every is challenge and meet that challenge with a high level of intensity.

Phoenix, Arizona Area

assisting in the development and training of individuals with Cognitive disability's along with the passing of medication and documentation of any findings or behaviors. also providing safe transportation home from programs and to and from events. I have been with the DES/DDD for a year and have gone through several training program I can provided a list if interested

the up sale of several premium programing offered by direct tv also retention and installs

Answered a high volume of telephone calls from customers regarding technical support issues ranging from connectivity to email and everything in between that may be causing the conflict such as driver issues security software or even misconfiguration. Whatever the issue I was sure to identify and resolve the issue. Maintained contact and followed up on problems that required special handling, Provided support by making outbound calls for special circumstances, Researched and responded to customer inquiries and explained all steps to their satisfaction, I Recognized by customers who appreciated my extra efforts I had received 100% customer service satisfaction reviews for six months straight. I also was selected to sit with a chosen few that worked on issues that we were having with our own software databases. Finally I should mention from time to time I would handle to help with the flow of calls and after the billing office went home for the night. I would take payments, and handled some of the billing issues that may arise, The address was 40 la riviere dr buffalo ny 14202phone number 866-815-3051 my supervisors name was Lonnie

I was employed as a tier 2 support agent handding inbound and outbound calls for any internet related issues.

collecting debt from credit card users

collecting debt from credit card users and loans; debt and provide payment and other arrangements to help them for fill their obligationZenith ACQcollecting debt from past medical bills and utility bills

tier 2 help desk for uol dial up service also Sonytier 2 repairing connections pc hardware and software issues I worked for several clients while at ClientLogic supporting their customers with 100% customer satisfaction my handle times were always low and had a very high rate of first call resolution.

Business And Computer Information Systems, 3.4

Human Service, General Studys

Activities and Societies: theater studies directed 2 shows acted in 15 different shows worked on set design lighting, sound vice president.