-Collaborate on cutting-edge lab designs with acute attention to detail.-Estimate project budgets transparently, ensuring cost-effectiveness.-Serve as a central point of contact, fostering seamless communication and coordination.-Manage project timelines to meet deadlines and ensure successful completion.-Contribute to the client-centric focus of "Team New England Lab," delivering excellence in lab solutions.

-Respond promptly and persuasively to all inbound communications from both internal and external customers, turning inquiries into sales opportunities or escalating as necessary.-Articulate product benefits and provide compelling pricing quotes for all services, driving customer engagement and conversion.-Proactively coordinate transportation arrangements, manage territories, and facilitate business trips to maximize sales potential.-Innovate user-friendly solutions for customers, contributing to increased customer satisfaction and sales growth.-Take ownership of additional administrative responsibilities, reports, or projects related to customer support with a focus on driving sales outcomes.-Conduct strategic research on customer claims, addressing concerns diplomatically to uphold the highest standards of customer service and potentially convert issues into additional sales.-Utilize deep product knowledge to cross-sell and upsell, offering alternative solutions and maximizing sales opportunities.

-Coordinated inbound/outbound shipments for premium bath and kitchen appliances, ensuring timely and accurate deliveries.-Conducted quality inspections, managed inventory, and optimized shipping routes for cost-effective and efficient logistics.-Collaborated with suppliers and addressed inquiries, contributing to streamlined processes and enhanced customer satisfaction.