Michael Delling Email & Phone Number

• Senior Field Engineer for a group of Blade/EVA Engineers serving in team lead role.
• Primary responsibility to handle daily incoming requests for EVA installation and configuration as well as HP Blade installation and configuration.
• Provide on-site support for all company related software and hardware located at client sites in industries such as manufacturing, healthcare, and computer services.
• Manage team of field engineers, in-house and outside contractors for data center moves. Highlights include managing moves for clients such as Genzyme, Iron Mountain, Staples, Wyeth, and Children’s Hospital who required.
• Genzyme Project included installing and deploying HP Enterprise Virtual Storage Arrays (EVA6400 and EVA8400), MSA1500, HP Management Appliances, Storage Works, 2/16-port fibre switches and HP ESL/MSL Tape Libraries and.
• Proactively develop client specific customized project plans and attend customer meetings to ensure customer does not face unplanned downtime and has clear expectations of project timeline.

Dedicated Account Representative Assigned to Children's HospitalLiaison between Children's Hospital and Digital Equipment/Compaq Computer CorporationMoved the entire Data Center at Children's from their location at Longwood Ave to Boylston StreetWorked with Data Center manager to determine layout, size and overall customer requirementsRepresented Digital.

Assigned to specific accounts to perform preventative maintenance, firmware, and system upgrades, installation, troubleshooting and repair of large VAX/Alpha systems and all peripherals.Installation, troubleshooting and repair of large disks at various sites throughout Greater Boston.