Skilled Information Services and Software Manager with 25 years progressive experience at all levels of Software Development, Integration and Deployment. • • Experienced in leading in a multi-national IT environment• Experienced in the effective design, development and implementation of new software products, processes and procedures• Experienced in the effective implementation of project management methodologies• Experienced in tradition waterfall and agile software development methodologies • Experienced in the successful management of fortune 500 software implementations including client-server and SAAS solutions• Experienced in effective organization management• Successfully introduced a work, play, collaborate space to promote innovation and creativity• Experienced in implementing formal IT Governance structures • Experienced in department budgeting and cost allocations ensuring effective use of IT resources• Experienced in effective IT infrastructure management resulting in lower overhead with a higher return on investment.• Experienced in the effective management of an ERP System with integrated e-Commerce modules• Experienced in the management and maintenance of CRM and help desk systems• Experienced in the effective management and maintenance of multi-domain Active Directory environments• Experienced in the effective management of a large multi-site fiber network• Experience in the management of multiple data centers• Experienced in the successful management and use of dedicated co-location data centers and cloud technologies• Experienced in the successful implementation of enterprise and department specific projects including: CRM, ERP, Medical Records System, IVR Solutions, Employee Benefit System, Offsite Active Replicating DR Solution, and an ITIL-Based IT Management System
Listed skills include Integration, Project Management, Cross Functional Team Leadership, Business Analysis, and 17 others.