Associate Director, It Infrastructure And Operations
-Led five network and data center installation projects for our new locations in Massachusetts and North Carolina. -Managed the network integration for our LifeEdit acquisition and the network separation after our AlloVir divestiture. -Introduced, managed and configured the AWS and Microsoft Azure cloud infrastructures. -Managed and configured the network switches, firewalls, and wireless infrastructure.-Managed and administered all servers, Active Directory, Entra ID, Microsoft 365 and OKTA SSO. -Managed external vendors to assist with multiple network projects and day-to-day operations. -Designed and setup the internal IT helpdesk as the company grew beyond startup size. -Selected and configured the helpdesk ITSM and remote access software to help the new team provide IT support. -Hired and managed the first ElevateBio helpdesk team members. -Handled IT hardware, software, support, internet and service procurement.