Michael Desouza Email and Phone Number

An experienced and successful business development and client-service executive in a host of industries. From foil laminate packaging solutions to ERP implementation, and then software solutions. Expertise in the sales and implementation of ERP, payroll, HR and related applications. Currently owner/director of Everest coffee Company, importing the very best coffee beans and roasting fresh in Auckland. With more than 25 years of experience in understanding customer needs and satisfaction triggers, Michael is equipped to drive the Everest coffee business to great heights. In the Coffee market, understanding and exceeding customer expectations has been the order of the day. Recognising the critical need to build strong business relationships in this challenging and demanding market space. I have successfully used my commercial and technical acumen as well as my communication skills to analyse and problem solve, anticipate client requirements and promote effective solutions to ensure positive outcomes for my organisation and the client. This has resulted in being the highest consistent sales revenue earner in Alcan and Comacc over periods of several years. With iKnow I expanded the customer base in Auckland and Wellington, creating new business relationships, selling services into very large Public Offices, Local Council and DHBs. In the Coffee arena successfully breaking through and supplying cafes, restaurants and bakeries with great coffee. Supplying supermarkets with Bliss, our delicious, flavour rich aromatic coffee has been very rewarding. I have worked in both local and international organisations in New Zealand and overseas and have demonstrated the ability to readily adapt to new and different product areas and markets through my broad experience and tertiary qualifications.